Oh Canada...oh Canada...how the mere mention of going there frightens the hell out of so many. LOL
I mean no disrespect to anyone and don’t want to make any waves here...however I just feel compelled to throw in my 2 cents worth.
Let me preface this post by saying: I lived next the Ontario - New York border for almost all my life and going to Canada was never a big deal. Our son and is wife live in northern Vermont so we routinely went to Montreal, PQ. We have never turned down a load going to Canada just because it was going to Canada. Frankly, I think we have even been used by FedexCC and Con-Way...you know offer McBride’s the load they will go to Canada...LOL. As a matter of fact, I can remember being with Roberts/FedexCC and having more Canadian loads than US loads some months.
My 2 cents: Most companies don’t take the time to fully train drivers on how to go to cross the border or go into Canada during orientation. (AND there are many ways that freight can be brokered to cross!) Some of you may disagree but I have been through 2 orientations with two of the larger expediting companies and Canada is just glossed over. I personally know of teams that have left Con-Way and FedexCC for companies that don’t require you carry to, from, or through Canada, just because they had encountered problems with border crossings. Now some of you may think how silly this is etc. BUT these people became actually terrified even thinking about crossing the border! Why? Because when they called their carrier/company they were given the incorrect instructions on what paperwork to use, wrong broker info, or they were routed through the incorrect crossing site! Now, these people can’t even count on their companies to help them out. So, they leave or many don’t take Canadian freight. This whole new process sounds easy enough...fax in and you’re home free...I don’t believe it for a minute. We have used Paps/Pars way before this new rule and this procedure is not always smooth sailing. The Paps/Pars works great until your paper work doesn’t make it to the booth or God forbid there is an error on your Canadian Customs Invoice and the broker can’t clear the freight. Then what? Who notifies you of this? Who can help you? NO ONE. You have the freight on your vehicle and you are stuck there until it gets straightened out. Prior to this new rule all it cost was your time and a little aggravation.
Second, most companies don’t keep you updated on border changes. As an example, we just got a fleet message today indicating the Pars/Paps was mandatory now. How long has this been in effect? What would I have done had we taken a load out of Canada yesterday and not known? I know I would have been looking at a $5,000 civil fine too.
Third, ALL companies no matter how big or small should have a person or persons on duty 24/7 that driver’s can contact that know all there is to know about Canada and Hazmat. Period.
Fourth, as far as paying the $5.00 to cross back into the states, I have no problem with it and would even pay $10.00 if I thought it would improve the attitude of the U.S. border patrol personnel. If we were going to have problems I always wished it was on the Canadian side....they used to at least try and help you out. Now they are going to be just as cranky as the US side...the co$t of going to Canada is now too steep for me.
mcbride-
--What goes around comes around--