Canada Crossing the border!!!!

greg334

Veteran Expediter
Well OVM, and Roba it seems to me that some people are either afraid of Canada (which is a good thing for us who like going there) or too lazy to follow just some basic rules and regulations. I am not saying her husband falls into these categories but I know a lot who do.

I know from watching others, they are in such a big hurry to get moving, why? If you pick up near the border, well you build in that 2 hour processing time into the run and read it all at the shipper, stick the pars sticker on it and make copies. Then have them fax it.

If you are a few hundred miles away, you still have a lot of time, slow down at the shipper, take your time and read the paper work.

If they rush you (it has happened to me a few times), I tell them it is my ass on the border, not theirs and if the paper work is not right, it will be taken off my truck and someone else will pick it up tomorrow. I can't afford the fines, nor can I afford the hassle with customs, it is their responsiblity to make sure that their paper work is right when it is handed to me. If I am not satisfied, well lets get it corrected.

As Rob pointed out there needs to be basic information on the paper work, nothing else.

Livingston is a pain in the a** but again, if it has not cleared or they can't tell me anything straight, I go over the border and park at the compound then walk to Livingston. It seems that they move a little faster when you are there, and I only had one time where they never received the paper worked so they took mine and processed it - a whole 3 minutes at the computer, another minute to write down the confirmation number and I walked back and saw the nice Canadian customs people to get my stamp and my number to get out of the compound. Oh boy it beats sitting on the Detroit side getting ready to dodge bullets.

Oh if you think Livingston is a pain, I had more problems with UPS and loads form France and Japan than any other broker. I think they take the prize for dragging their butt on things.
 

nightcreacher

Veteran Expediter
I have not found a shipper that wouldnt fax the paper work out for me,Put your pars where it belongs,put your truck number or truck and trailer number and estimated time your going to cross the border.Give the broke about and hour,then call to make sure they have the paperwork,it so easy,just dot your I's and cross the T's
 

OntarioVanMan

Retired Expediter
Owner/Operator
Honest to goodness Greg I've seen some sorry things at the border processing....no a8a's, no pars, don't even know thier carrier code...only have a BOL, the list goes on...
 

alborada

Seasoned Expediter
Hi all of you I just read all comments from you and thanks to Rob about th exelant info whice is the very helpuful...........
some of you said that it is the driver resposability to read the dokuments - yes I agrre but we crossing the border for a 5 years every week ............we know all this it is not only 10 times , no every week even with Panther now verey second day , he asck about the clerance and he get answer not yet, not yet.he is not in the wolf in the mouth - he is waiting in truck stop in Detroit Beach he nevar try to cross the border with out the clear the dokuments , but the brokers have a problem with this mix - load and with a diferant dokuments, he have all
when you crossing the border repited it is not nessery the first city where you crossing it is CITY OF CLERANCE.........he crossing the Windsor ,but the city of clerence was a Berry the closiest city to the delivery point- whay I cen't answer to.
The Panther never do any thing during the weekend it is not only my experience you see thst other have the same experience with then during the weekend - thay have to have a right person during the weekend to. In Landstar thay have a Canadina Department working 24/7 and it is only with a people who know evriting to cfossing the border, very big experts about this ..........He was crossing the border with this company for 4 years and have only one time problem but the problem was thata the shiper don't pay the bills to the brokers and the brokers suspend the acount than he have to wait agine till Monday to mexiacan shiper pay the own balance to the brokers agent with a overnight lettre where the paymant was and thay left the truck cross the Windsor, was very fun situation I personaly was involved with the brokers and but Landstar pay very good to my husband about this .........we will see what the Panther will pay .........Shiper was not pay the service to the broker , but the driver had to wait to cross......oh my god a lot other story I have to tell you but in other topic.
No my husband it is the truck stop he necar try to cross with out clear load he is confort but it is not palsen situation .
 

alborada

Seasoned Expediter
I things greg need one good massage and he will be ok .........or some good food and glas of wine and the headick will go a way. This right greg? what aboth the both ?:rolleyes::rolleyes:
 

greg334

Veteran Expediter
I things greg need one good massage and he will be ok .........or some good food and glas of wine and the headick will go a way. This right greg? what aboth the both ?:rolleyes::rolleyes:

Yep I can go for some pelimeni or blini with some sour cream and a touch of horseradish and a bowl of shsci or even borscht. umm.. sounds good. I would like vrhnje (I think it is smetana or semtena in russian) instead of sour cream, it tastes better but I can't get any here.

Wine that would help but the massage, I have to ask my wife about that..

My cat can't give headlice, he likes to give fleas...
 

are12

Expert Expediter
Alborada,

I can't help but notice how you blame Panther for everything that goes wrong. Did you ever consider, they are not the company for you? We have been with Panther for 4 years and have had very little problems with them. Now, I am not saying they are perfect - there is not such thing as a "perfect" company - but they are not as bad as you make them out to be.

Now, back on topic: As far as Livingston is concerned, we only had 1 problem with them but that was our own mistake, for not following through with phone calls. Since then, I have the shipper fax the paperwork, I wait a half hour and call to verify they have everything they need - if not, I will re-fax it. Then I always call when I am 2 hrs from my ETA - no more problems!! Since Livingston does not like to enter their paperwork until you are 2 hours from your ETA, I always show it earlier than when I will actually be crossing. That way if there is a problem, I still have time to fix it.
 

alborada

Seasoned Expediter
Greg you are good international shef you know a lot from are cusine I like this it is right it is smetana where youa re will send you one,,,,,,,,,,,,,, for the massge no permition from the wife it is medical massage it is nothing wrong with this to have a nice massge for a relaxing and have all nerve work good and stop the hedick........... I like one some know about the other country dishes you have the EXELANT rating for this and the massge will be for free ha hahaha

Arline , I am sure that you are ok in Pnather if you are 4 years , no question about this,but for us the first day start bad and countinued to be like thsi - now in this crossing board situation it si not the Pnathera problem , but last time yes thay don't know what to do during the weekends only person who is very profrssional in weeknds it is teh supervisor Shown very very smart and profesional guy. Foe everyone the companys it is differant working 50% said they like Panther other 50% no, I reciving a PM from so many people from this forum and I know what it is going one, maybe for you is better because you are team and you are with a stright but for us till now it is nithing good heppned...........I wish you the best Lucjk in the world with the company and I like the people who stand by the company where thay can make a good living, but fro us is not happend I don't know whay ? I like your comments kept do this because make me to things better about so many things . This problem now is the shiper problem but tahy have to paty to Panther and Panther pay to my husband,
 

Nuke

Seasoned Expediter
I have not found a shipper that wouldnt fax the paper work out for me,Put your pars where it belongs,put your truck number or truck and trailer number and estimated time your going to cross the border.Give the broke about and hour,then call to make sure they have the paperwork,it so easy,just dot your I's and cross the T's

Very informative... thank you... If you going from Canada to US, fax everything, call and recive - YOU ARE NOT CLEARED? Call hour late - same, 2 hours late - same, 5 hours late - same answer? And nobody has any clue what go on? And nobody want to pay a penny for you time?
 

Nuke

Seasoned Expediter
Yep I can go for some pelimeni or blini with some sour cream and a touch of horseradish and a bowl of shsci or even borscht. umm.. sounds good. I would like vrhnje (I think it is smetana or semtena in russian)

Smetana is very good here... on Flying J at Knoxville, TN... ummmmmmm.....
 

alborada

Seasoned Expediter
We have every time good shiper and thay give us the accses to the fax , my husband dio all the nessery things but thay alowded him to use the fax mashine ...........most of the tiem we nevar had a problem to fax this dokuments from the shiper place .......

No Nuke the smetana is not in import the Knoxville,TN only for Jordan ............
 

P51bombay

Expert Expediter
I'm finding this difficult to follow as well, spelling counts but that is just me. However it appears that the issue is the country of origin is missing from the invoices which is the shippers fault and if the shipper is closed for the weekend there is little Livingston can do about it until they get the proper information when things re open Monday.

That said, Livingston is about the worst broker and the one I have more trouble with than any other. Last month they took 5 days to clear a shipment - I lost count how many times I put the load on/off the truck. Granted it was due to missing information on the shippers invoice but it doesn't take 5 days to get it from the shipper when it was picked up mid week.

Just had another from the same shipper, all information in order. Two separate shipments, one belonging to Livingston, the other to PBB who they agent for. So I check them online and find the PBB was processed and the one for Livingston shows no information. Call Livingston and first they can't find it, then she looks some more and says she has it and will get working on it. I ask what the problem is and she says when it was faxed 18+ hours ago it got classified "J" (meaning it isn't their account) by mistake so nothing was done with it. It didn't click at first till someone else mention that "J" must mean JUNK or garbage meaning she probably fished it out of the trash can. That is another thing they are known for - say they get faxed paper work that belongs to another broker........more often than not they just throw it out and say nothing.
 

greg334

Veteran Expediter
Greg you are good international shef you know a lot from are cusine I like this it is right it is smetana where youa re will send you one,,,,,,,,,,,,,, for the massge no permition from the wife it is medical massage it is nothing wrong with this to have a nice massge for a relaxing and have all nerve work good and stop the hedick........... I like one some know about the other country dishes you have the EXELANT rating for this and the massge will be for free ha hahaha

Well can't really do anything about the massage, thanks for the thought..... but the food..... umm....

Smetana is very good here... on Flying J at Knoxville, TN... ummmmmmm.....

I haven't seen the real thing anywhere except in NY and in Southfield Michigan. Southfield has a rather very large Russian population but they are very closed to outsiders at some of the stores and don't sell to you.

But every time I buy some say at the Eastern Market in Detroit, it taste like sour cream, not the real stuff, it does not taste right or the stuff I get when I am in NY. I know how to make it, grandmother made vrhnje to sell to people up in the UP when they had cows but I am not that motivated to make more than I will ever use.
 

alborada

Seasoned Expediter
Yes greg the NY it is the place for a international food, I living in Brooklyn when we first arive to USA , Chicago is second with this differant population living in the city and Toronto I like the Toronto internationals stores............I am like to test international foods and I am very good cook.......

P51bombay, you are right the spelling counts, but I don't like to use the spellcheck, this is me snd this is nmy wrighting English , sorry to all people from this forum for my spellings but I don't like to use this ........But I know that most of them undurtud me and thay have some fun with my words and to have a fun is somthing ...........fun is always fun
 

Crazynuff

Veteran Expediter
Very informative... thank you... If you going from Canada to US, fax everything, call and recive - YOU ARE NOT CLEARED? Call hour late - same, 2 hours late - same, 5 hours late - same answer? And nobody has any clue what go on? And nobody want to pay a penny for you time?
I always cross at Port Huron . Livingston has been much better lately . If they do fail to clear me I go to the border anyway . More often than not I actually was cleared and went on . If not I simply go to the broker's office . You'll get things resolved much more quickly that way .
 
Top