Canada Crossing the border!!!!

[alborada]

Yes, thank you of all you, he send a message to them and finally thay said that thay will pay detention, but all day long no one want to approve the detention time .....so bad I ascpecting him for the weekend he is only 120 mil from me , but theis is teh way how is have to bemwe can't change the thingas . I was concerne about the pay because he will lost 2days . Thank so much of all of you specally Turthle, Deseldiva and OVM . Have nice weekend and safe day,

 

[alborada]

It is not always the city of clerance is the Winsdor,ON, like about the 3 weeks ago he have the same problem he have a load going to Collingwood, On the city odf clerence was bErry becuse was the closes city do reciver and thay have againe problem with the clerance and he have to stay 8 h and no body pay any thing .

OVM he know about this because he cross the bordier al the time with a Landatsr he do this a milion time , now the problem is the load is mixed half autoparts is from some place some engens are from some other place and thay do the mixing dokuments , the shiper do that all problems with a mixstove in the load and it is big mess.

 

[greg334]

OVM, it was because a lot of the drivers could not follow instructions and didn't follow up on things the right way. A lot of shipments to St. Thomas was late was one reason I was told, Sterling was getting tired of the shipments sitting in Port Huron for 6 and 7 hours because the driver faxed the wrong stuff in.

My last shipment to Canada with FedEx, I didn't know about the policy change and they got mad at me because I would not go and fax the paper work to them. No one said a word to me during the departure call when I could have and they even asked for the PARS number. When they demanded me find a fax machine, I asked them if they want to come here and help me find one, I am sitting off of Bagley near the bridge and don't speak Spanish enough to ask who has a fax machine.

Don't know about panther, but I do know that I have yet to have a automotive part shipment that was moving into or out of Canada that didn't have paper work that showed country of origin or values on it. Will Canada allow you in still without it being properly processed so you can actually go to the processing center and then to the broker to straighten it out. I find if I am standing in the brokers office, they move a bit faster.

 

[OntarioVanMan]

DD..me get excited???..nah...

Greg...yes they'll still let you go to the broker....not like the U. S. they will send you back to the ABC processing building in Canada till your load clears...

 

[alborada]

Some times thay will tell you to saty in wherahose in the canadian border and if you want stay or not drop the tariler and come the time when it is clear the dokumennts ..........it is always somthing and the maine is the driver have do do all most of the time - driving, office work, ext, ext .........to much but ............ nothing we can change

 

[Nuke]

Stay 7 hrs at the border... ask to pay detention...get nothing... now they are look someone else go to Canada... broker was Livingston...

 

[alborada]

They have to pay ............it is the shiper mess and we are not one to clean al this mess ...........tahy have to pay.Livingston is the worst brokers agency..........Who saty 7 h Nuke?

 

[pjjjjj]

Husb also said same thing re Livingston, always problems with them.

 

[alborada]

tHIS IS THE BIGEST CANADIEN BROKERAGE AGENCY IT IS REALLY BIG MESS ALL WAYS WITH THIS PEOPLE - TAY LIKE TO PUT THE DOKUMENT TO THE GARBIGE AND SAID OHHHH WE DON'T RECIVED NOTHING I HATE THIS PEOPLE , BUT WE DON'T CHOISE THE BROKERS THE SHIOPER DO THIS

 

[OntarioVanMan]

Livingston is a joke.....not really, it's not funny at all how many drivers they mess up!! I don't know how they stay in business like this...No use waste your money on faxing might as well manually clear load..it's quicker!!

Does your hubby know that Petro TS's they fax FREE to a 1-800 number???? Or toll free number

And in Canada ,5th Wheel will do the same....

 

[alborada]

OVM I don't know aboutthat Petro do this for free, but thenk you in advance for a good tip I will ask him tomorow by phone because he is only 120 mil from me but he have to saty in the truck all weekend long ...usully he ask the shiper if thay want to help him with the fax .if thay want it is ok it is free if not we pay but most of thay are ok with this . I don't know how thay stay in bussnes this Livingston , it is very starnge but it is fakt .....Thank you agine for a good tips

 

[RobA]

I will hazzard a guess of what has happened.
The driver submitted the packing lists not the invoices to try and clear the load.
The "Country of Origin" is missing from the paperwork; it is rarely shown on the packing lists but almost always shown on the invoice along with the value.
The solution is to get the invoices faxed to the Customs Broker's office.
What is the destination of this load?
If it is going to the GTA; the driver could go forward In Bond providing he is running for a Canada Customs Bonded Carrier. He still couldn't deliver the load until it is cleared but he could wait in comfort at a truck stop till Monday.

I have had a hard time following this thread.

A Customs Broker cannot make corrections to an invoice; those must come from an authorized person at the Exporter or Importer.

Collingwood?
You are still clearing that in Windsor (if that is where you are crossing) I would imagine; the smaller Inland Suffererance Warehouses are being closed for lack of business.

Too many American drivers have problems with what should be a simple matter. The Carrier's dispatch should know the basics to assist their drivers.

The basics are:
Who is the Customs Broker?
Where is the load to cross?
Who will fax the Customs papers to the broker?

If the driver is responsible for that task........the papers must show:
Importer Company Name
Exporter Company Name
Description of the goods
Value of the goods
Country of Origin of the goods.

If you check and all those elements are shown the papers will "likely" be correct.
There are still many technical reasons for invoices to be incorrect and PARS not accepted.

The Customs Broker is responsible only to the IMPORTER of the goods. We will work with the Carrier and driver as obviously if they are being held then the Importer's goods will not be delivered when required.

Disclaimer: I do not work for Livingston.

 

[OntarioVanMan]

Very good Rob..thank you for taking the time to type all that GOOD info....now only if it sink in...Border crossing is easy when you do it right the first time...

 

[hondaking38]

been stuck at the border on the weekend a few times, if paperwork shows livingston its a crap shoot.weekend crew at panther will be no help on the weekend...usually i run into the broker problem when the load was a swap....(people cant or wont go into canada)...monday morning the (ahem) smarter crew comes in and figures it out...after waiting all weekend...sure does tests ones reserves...

 

[butterfly610]

I thought most people called BEFORE they went anywhere close to the border. I always have made sure it was clear before I got there, and never have had any problems. I also make sure I have all the correct paperwork before I leave the shipper, and make sure I double check all the paperwork against the manual to make sure I've filled every spot out correctly before faxing it in.

I did have a problem twice when doing a swap where someone else was taking it into Canada for me. Once I sent all the paperwork in, only to find out when the swap had already taken place they had given me the wrong broker info.

The second time I felt really bad for the guy. I picked up a load in Kentucky. They said they weren't sure where it would be swapped so I just kept driving. The whole way to Detroit I asked for the broker and driver info....no response and I asked like 6 times. Then I got to a truck stop in Detroit because they said they still didn't know who the driver I'd be swapping with was. I took a nap (it was after midnight) and the QC beeped saying the other driver was waiting for an hour for me. I wrote back telling them they'd never even sent me where I was swapping at, the drivers info...nothing! He was pretty upset, and to make matters worse, there was a serious language barrier so he didn't understand why I didn't fax the paperwork and couldn't get help from the nightcrew hardly.

It can be quite a process if you get the wrong info. I just never go until I call though. At least I'd be at a truck stop if I had to wait on the load to be cleared.

 

[highway star]

Does your hubby know that Petro TS's they fax FREE to a 1-800 number???? Or toll free number

And in Canada ,5th Wheel will do the same....

The free faxing went away since the T/A buyout. There are a few that haven't changed yet, but most now charge.

 

[OntarioVanMan]

yes you have to confirm, confirm,confirm.....never take anything for granted...make sure all 6 pages got there....before you even approach the border...never approach the border without a green light...after you get burned a couple times if you don't learn to take your time and get into a system of checking and confirming well..............with experience you'll estabish a routine, it gets easier...

 

[OntarioVanMan]

The free faxing went away since the T/A buyout. There are a few that haven't changed yet, but most now charge.

well ain't that the craps!!
Staples is pretty cheap about .50 a page a buck for the first page

 

[highway star]

Ahem....NEVER...NOT EVER your husband should NOT have left the dock with that load....There are 3...THREE things that MUST be on all paperwork...COUNTRY OF ORIGIN....CURRENCY AND THE DOLLAR AMOUNT.

True, true, true!! Also, addresses of shipper and consignee, weight and packaging(# of skids), and description of the freight. This is basic stuff. The driver ABSOLUTELY should read the invoice to make sure the basic info is there. Sorry Alborada, but your Hubby shouldn't have let this happen.

 

[OntarioVanMan]

True, true, true!! Also, addresses of shipper and consignee, weight and packaging(# of skids), and description of the freight. This is basic stuff. The driver ABSOLUTELY should read the invoice to make sure the basic info is there. Sorry Alborada, but your Hubby shouldn't have let this happen.

That was my point Star....the driver has the ultimate responsibilty...its his truck, his load
I know some shippers try and shove a couple extra skids on at the last moment, and they don't do the adjustment on the paperwork But the driver should see this....And INSIST the shipper do his/her job.