okay, get this. I worked for a big truck company which shall remain nameless because I don't want to admit that I worked for them.
when it came to tolls, my dispatcher said he would always reimburse chicago area tolls. For others, I was supposed to call in for approval before running them. he would consider transit time and then approve or decline.
but that was just during the day. after hours, I would call in 4 approval and the night or weekend shift couldn't approve or decline. they said I would have to talk to my regular dispatcher. I would point out that the load had to run before he got in in the morning, but they maintained they could not make that decision. so I would have to guess whether or not my dispatcher was going to approve the tolls and act accordingly. sometimes I guessed correctly, but other times I ended up paying the tools myself, and they were big truck rates.
so there were trips for which I submitted my toll receipts, only to have them declined. when I asked them to return those receipts so I could deduct them myself, they said they had already been thrown away.
anybody believe that? quite a little scam they have going there.
(apparent illiteracy due to voice transcription software)