ebsprintin
Veteran Expediter
drizzly and out of service in oklahoma city. --eb
April location's and other gossip
- Thread starter SWTexas1
- Start date
Morning gang. Pete thanks for your post. Been a frustrating first quarter for everyone including the company. We don't make money if our fleet isn't making money. Bottom line. I agree with what Mike said. It is not easy when you don't sell on price. I know it is frustrating to watch units come and go while ours sit lately. But the bottom line is our fleet will not run for the rates that those guys are putting out there most of the time. I am fine with that, but with a high road approach comes a downside. We have never emphasized high volume/low rates as a strategy and don't plan on changing that. Every owner operator has to make the choice of what is best and right for his business.
In the last 60 days we have added two additional territory reps to the company. We will hopefully be announcing another one within 2 weeks. We have also retained a search firm to assist us in this process. It is easy to hire reps, hiring good ones is another story. Our goal is to have 5 more in total onboard as soon as possible. Our new VP of sales is one of the most experienced in the industry and is very familiar with putting territories and reps together and managing it. We previously did not have nearly enough experience in this area.
I still have 100% belief in what we are doing. Once again during hard times we are stepping up and investing in human capital to push the company forward. Some may question my strategy, put it has gotten us this far and I am sticking too it.
In the last 60 days we have added two additional territory reps to the company. We will hopefully be announcing another one within 2 weeks. We have also retained a search firm to assist us in this process. It is easy to hire reps, hiring good ones is another story. Our goal is to have 5 more in total onboard as soon as possible. Our new VP of sales is one of the most experienced in the industry and is very familiar with putting territories and reps together and managing it. We previously did not have nearly enough experience in this area.
I still have 100% belief in what we are doing. Once again during hard times we are stepping up and investing in human capital to push the company forward. Some may question my strategy, put it has gotten us this far and I am sticking too it.
wombat52
Veteran Expediter
once again john i stand by my word will weather this storm out all the way as i truly know ,
we are the best one out there & i been down before & i know that once we get moving again we will be up there again .
not related to this i guess but in the jungle of nam or the beaches or deserts of any foreign country we the combine forces of the USA/ Australia would not & will not throw the towel in anyway & i have all the confidence in LOAD 1 that we will all be running our bums off real soon so John lets weather this all together & because in my 42yrs out here on the road i know i am with the # 1 carrier as i already said LOAD 1 ..
Mr Peter Groat
pjtransport/ LOAD 1
# 3099
John I;ve always said...We some of the most experienced group of expeditors out here....already know what WE got ourselves into....WE realized we might sit at times...just need reminding once and awhile is all....LOL..
That said....obviously our success depends greatly on your plan and vision....We are holding on for the ride....
Good one Pete. What John and Mike say is encouraging and proves Load 1 is being proactive in tough times. To what they said, I would add this:
I was the Terminal manager/ sales manager for a major carrier back in the early 80's. I know from experience that it may take several sales calls to a customer before we see a pound of his freight. So, nothing will happen overnight.
For our part, we must present ourselves as professionals with clean trucks and be presentable and polite. We represent Load 1, and the ones that the customers see the most. As is most everything in this business, it's a team effort.
My $.02
I was the Terminal manager/ sales manager for a major carrier back in the early 80's. I know from experience that it may take several sales calls to a customer before we see a pound of his freight. So, nothing will happen overnight.
For our part, we must present ourselves as professionals with clean trucks and be presentable and polite. We represent Load 1, and the ones that the customers see the most. As is most everything in this business, it's a team effort.
My $.02
Very true. Quite often the more common scenario is you fight to get a number two or three spot on the call list. Them you wait for the primary to not cover, not service or fail. Then you get your shot. You have to make sure you have the best fleet and the best and most responsive customer service. Or you can go in and cut the rate to move up, which is not our tactic.
To add: When at shippers what I hear so much is....
shipper: when you guys come in your not whining and always happy.....
shipper: when you guys come in your not whining and always happy.....
guido4475
Not a Member
Many load offers, but no cigar.Dispatch is working their rear ends off trying, though. That is what makes the difference. Knowing they are doing their best to make things happen for us and Load One.
I know, you all are sitting there thinking to yourself "Here go Guido's pom-poms again".....lol..But I have been leased to companies where I'd be sitting at the terminal, along with several others, and I'd walk inside when it is slow, just to see if anything is going on, and the dispatchers at these other companies would be either sitting at the computer playing some video game, smoking a crack pipe, or both. For real.Imagine the sinking feeling I had in my stomach when I saw that.....
So this is where my pom-poms come from, to see how hard and diligent Load One dispatch, as well as everyone else, works. No funny business, just work. While being pleasant and courteous at the same time. But it doesn't stop just there, as the rest of the office staff is the same way. I know so many agree with me on this as well.
Okay, I'm done sucking up for now. Please carry on...lol..But honestly, just my deep feelings.
I know, you all are sitting there thinking to yourself "Here go Guido's pom-poms again".....lol..But I have been leased to companies where I'd be sitting at the terminal, along with several others, and I'd walk inside when it is slow, just to see if anything is going on, and the dispatchers at these other companies would be either sitting at the computer playing some video game, smoking a crack pipe, or both. For real.Imagine the sinking feeling I had in my stomach when I saw that.....
So this is where my pom-poms come from, to see how hard and diligent Load One dispatch, as well as everyone else, works. No funny business, just work. While being pleasant and courteous at the same time. But it doesn't stop just there, as the rest of the office staff is the same way. I know so many agree with me on this as well.
Okay, I'm done sucking up for now. Please carry on...lol..But honestly, just my deep feelings.
guido4475
Not a Member
I never refreshed my screen since this morning, and was showing post #43 as the last post...Then I post my post and all of this appears. Timing....lol..
I fully support you're way of thinking, John. And yours as well, Steve Wolf. A clean and fresh looking driver and truck goes a long way. Let's give the customer what they are paying for:: The absolute best in every way.No excuses.
I fully support you're way of thinking, John. And yours as well, Steve Wolf. A clean and fresh looking driver and truck goes a long way. Let's give the customer what they are paying for:: The absolute best in every way.No excuses.
guido4475
Not a Member
To add: When at shippers what I hear so much is....
shipper: when you guys come in your not whining and always happy.....
And we should be: look what we've got.
guido4475
Not a Member
Our way is a tactic that works.
I know when I go to a shipper I show I actually care about them, and their freight. If I see the towmotor guy is having a bad day, I'll ask him if everything is okay. This one guy actually poured his heart out to me while sitting on his towmotor. It seems his dog died that morning. With me actually caring and listening to him went a long way.He was totally different by the time I got loaded,and I shook his hand wishing him the best of luck.Now, when I go back to that customer, he is the first one to come to me. We talk. He always has a biscuit for Rambo. Customer service means caring.Little things go along way.
Ken and I have been on the phone when he has went to a pickup. I have also heard him totally diffuse a bad situation by being funny and cooperative at the same time, working towards a solution to the problem,only to have a end result being a happy one. It's all how you handle and look at things. One bad attitude does not deserve or call for another.
guido4475
Not a Member
I love you guys! really! I get a warm feeling just reading.. "erppp"... never mind
Ok.. I'm ok now.. if I was a shipper, I'd use ya! LOL
Dale
I really wish I was computer literate enough to put you're face on this superman character..lol..
ummm...that IS his face.....LOL
guido4475
Not a Member
Heh....
Me
So cute, warm and fuzzy..furry......huggable....lmao.....I just had to say it....lol...
guido4475
Not a Member
Just got a vm...rev. guido wad breathing heavy into his phone....whatever it was, I didn't do it.
sent using my Illudium Q-36 Explosive Space Modulator
And here it is I that I thought had issues.....lol...I did try to call, but it went into voicemail instantly.....WHAT are YOU doing??? ...lol...
xxiv24
Expert Expediter
Oh you know, camping out...in the snow...lol
sent using my Illudium Q-36 Explosive Space Modulator