Anyone have a good recommendation for reefer in a

Jack Jackson

Expert Expediter
RE: Anyone have a good recommendation for reefer i

I feel the same way as SpecialK does. Less trucks, more opportunity. When we went from a van to a "C" unit we wanted a reefer so we would not run out of freight in the lean times. Yeah it was a heck of a lot of money especially with a premium sleeper that allows us to be comfortable, not just barely able to move around, but we will have the truck for eight years after we pay it off. That might give us a little return on our money. Stay with the builders that do reefers that will qualify under the Temp-Assure-Validated program. Not the ones that stick you with a set-up that wont qualify and then refuse to fix it(you know who you are)If you e-mail me I can send you our Stats so you have real figures to compare to. Go for your dreams, we did.
 

ATeam

Senior Member
Retired Expediter
RE: Anyone have a good recommendation for reefer i

Well! well!, MrGoodTude! Your'e certainly getting your fill of reefer advice aren't you? I think that's great. Most reefer opinions in the expediting industry are represented here. This thread is worthy of several re-readings and careful thought.

My wife and I have been on the road about 15 months now. We entered the field with no previous truck driving experience. We've been running in fleet owner trucks since we started, one with a reefer, one without, and one with a reefer that failed and the owner did not fix. In other words, we've run in different trucks with and without reefers, and in the same truck with and without a reefer.

Based on that experience, we would not think of buying a new truck that did not also have a new reefer and reefer body.

That said, if we were with any other carrier than FedEx Custom Critical, and if we were not White Glove drivers, we'd almost certainly go with a dry box (non-reefer) truck.

The White Glove driver friends we talk to on an ongoing basis have good reefer news to share. The short story is FedEx CC is doing a land office business right now in reefer freight, and that is expected to continue. FedEx CC has way more reefer freight to haul than they have trucks to haul it. They've anticipated the new temperature validation trends and positioned themselves so well that it will be very difficult for competitors to nibble into this lucrative sector. Temperature validated loads command significantly higher tarrifs.

We cannot wait to get into our new truck partly because we cannot wait to ride the gravy train FedEx has created in White Glove reefer freight. We know our past reefer numbers. We know our new reefer costs. While we're in a dry box truck now, we know how our White Glove reefer-equipped friends are doing. There is no doubt in our minds that our reefer investment will pay itself off and produce handsome profits in relatively short order. But again, if we were not with FedEx CC White Glove, we would be reluctant to buy a reefer truck. The other carriers simply don't have the reefer freight FedEx CC has.

You spoke about your committment to the endeavor. That's outstanding. you'll need it to succeed with White Glove reefer freight. The loads often invlove long, long, long deadheads. You're paid well for it, but if you have an attitude about deadhead, you could talk yourself out of a good opportunity. Reefer loads can take control of your life at times too. For example, we once hauled a load to a location to be delivered. Once there, and before we unloaded, the consignee decided he wanted to keep the stuff cool in our truck for the day and unload it later. He was happy to pay detention time to do so.

"Oh goodie!" we thought. "D-time!" On that load, and because the fleet owner got 40%, D-time amounted to little money and a lost day where we could have been hauling other freight. "Oh goodie!" indeed. So what does a COMMITTED driver do? You smile, thank the consignee for his additional business, and pass time in the truck. Committent is not always about driving hard. As often as not, it's about bitting your tounge and putting your customer's interests ahead of your own.

Your signature line hints at the presence of a cat in your lives (if I read between the lines correctly). FedEx Custom Critical White Glove Services(r) prohibits pets in White Glove trucks (pets are OK in non-White Glove trucks). Are you committed enough to give up your pet(s)? If your pets are more important (and they truly are for many people), you may want to rethink your reefer desires.

Don't even think about trying to sneak a cat into your truck once your on with FedEx. It will only be a matter of time before a shipper complains or another driver spots the cat and turns you in. I guess the taddlers figure if they can't have Fluffy along for the ride, why can you? Or perhaps some figure if they don't have pets and are trying to get into White Glove, it's not fair for people in White Glove to have pets. By turning you in, their chances of getting into a White Glove slot are that much better.

Finally, If you come to FedEx with a new reefer truck, it will be much easier to get into White Glove than with a dry box.

If you have not already done so, you should contact a FedEx recruiter and visit with him or her about this thread line by line.

You've asked great reefer questions and received some excellent responses. I wish you well in your new endeavor and trust you've gained enough here to make the reefer decision that is right for you.
 

davekc

Senior Moderator
Staff member
Fleet Owner
RE: Anyone have a good recommendation for reefer i

Maybe things have changed but from the freight boards I have looked at, these loads don't pay any better than they did 3 or 4 years ago. As mentioned, I had several with Fedex-Roberts and with different teams and after the above listed period, the net revenue was essentially the same when factoring cost. RichM is currently with Fedex and based on his post things haven't changed.
On a side note, if one went from La to Ca and then back to Fl for $6,000, that answered my question. Not enough total revenue. You are looking at 5 to 6,000 miles. You could do that with a non reefer truck.
Davekc
 

Special K

Expert Expediter
RE: Anyone have a good recommendation for reefer i

SORRY! I did not mean to give the impression that that trip was done as climate control. It was not. That was back in the days when Roberts Express did not require climate control for White Glove. (A very few "E" trucks were, but those folks owned their trailers - Roberts did not furnish CC trailers for tractor owners.) I apologize to all; when I re-read it, it certainly does look like that's what I meant. I got my facts scrambled; it was when we did North American Van Lines High Value ("Electronics") that we did climate control. But it's pretty hard to argue with the team who grossed $280,000 last year working 3/4 of the time. Do you know anyone with dry boxes having that kind of income? I'm not trying to quarrel; everyone has a right to their own opinions. But truly,if there is anyplace out there where you can make that kind of money as an O/O with a dry box, we'd like to know about it, and save the hassle of having a CC wonder truck created. And I know Mr. Goodtude would want to know it too. Please share! Thanks - Marda
 

blucolr

Expert Expediter
RE: Anyone have a good recommendation for reefer i

FINNALLY! I,ve been watching this site for most of a year now gathering info for the time that we sell our buisness and begin doing something we want to do. We've been to Ohio to meet with FedEx and numerous trips to truck suppliers to lay the ground work to possibly go with FedEx CC T-Val. I've seen many post regarding reefer work that was nothing but negative, too much invetment, hauling produce, etc. Maybe that is the way it use to be but not at T-Val. It's good to see some O/O's speak up and give some clues as to what is actually going on. Thank,s guy's, keep the info coming.

Mike
 

DocRushing

Expert Expediter
RE: Anyone have a good recommendation for reefer i

From Shreveport to Palmdale is 1,634 miles.
From Palmdale to Orlando is 2,530 miles.
That's a total of 4,164 miles -- for $6,000.
Almost a buck and a half ($1.44) per mile was not bad in 1997 with a dry box.
Special K made a very valid point about deadheading:
Yes, 1,600 empty miles look bad at first glance.
What really matters, though, are the total revenue for the whole trip, the total miles (empty and loaded), and the overall average revenue per mile.
Again, a buck and a half per mile was not bad in 1997 with a dry box.
Further, a buck and half per mile is still not bad in 2004 with a dry box.
Besides, not only did we earn a nice pile of cash, we also provided some exceptional customer service to our carrier and our customer.
Customer service is the name of the game.
Exceptional customer service -- exceeding the expectations of the customers -- is what allows any carrier or team or solo driver to succeed and excel.
That's what distinguishes the best ones from the others.
Throughout our experience, when we took good care of our carrier and our customers, our carrier and our customers took good care of us.
That does not always work well on every load, but overall it absolutely does work extremely well.
Special K has asked a very interesting question:
Does any of you know of anyone with a dry box of any size producing a gross revenue of $280,000 per year while running only 39 weeks per year?
There may be a few, but not likely many.
Best wishes to all,
Doc.
 

RichM

Veteran Expediter
Charter Member
RE: Anyone have a good recommendation for reefer i

The expert has spoken.:p :p
 

davekc

Senior Moderator
Staff member
Fleet Owner
RE: Anyone have a good recommendation for reefer i

Thanks for the clarification.
Now it makes alittle more sense
Davekc
 

davekc

Senior Moderator
Staff member
Fleet Owner
RE: Anyone have a good recommendation for reefer i

Forgot to mention that $1.50 a mile is achievable with several different carriers. $280,000 was possible back in the Roberts days. I have yet to see any today generating that income. Possible, yes, but likely no. Way to many white glove units for sale and at the auctions. That clearly tells me that some have went broke at it. The other side of that if buying new expect to pay 2/3 more for a vehicle. Will you recieve 2/3 more revenue. Not at all with my experience. But that is my observation with many units to compare.
Over the last several years maybe it has changed, but I am not seeing it on the loads that are available.(load boards)
Davekc
 

mrgoodtude

Not a Member
RE: Anyone have a good recommendation for reefer i

The input that we have received (positive and negative) have been enlightening.

I believe that Special K said that the gross of $280K was last year. If we can make half that, we would be ahead of the game. I also know that when I/we make a commitment to do something, we give everything we have to make it succeed.

After reading many topics and threads, I also realize that with a reefer unit, there will be more deadhead miles than with a dry unit, but more of a chance of moving than sitting for 2-3 days and making money.

Money is to be made, but you also have to be available to make it and Mike and I are ready, willing and able to go the distance. I have a good business sense, refuse to be defeated and know that when I put my mind to something, I make it happen. Having a partner that has the same values and beliefs makes it all the better.

For so many, to sacrifice is ridiculous. For those that believe, sacrifice can mean gaining ten fold of what you started with from the beginning.

May all of you have great success as I know that we will succeed because we believe.

Cynthia

Kitty Litter and Ms Puss
 

davekc

Senior Moderator
Staff member
Fleet Owner
RE: Anyone have a good recommendation for reefer i

alot of that will depend on the loads that your company provides.
Read on here and you will find companies that do and the ones that don't.
Davekc
 

RichM

Veteran Expediter
Charter Member
RE: Anyone have a good recommendation for reefer i

Your last post said you do not want to sit for 2-3 days waiting on a run. Well White Glove with FDX will Lock you in a area for2 -3 days on the possibility of a reefer run coming up,or it might be Monday and they already have a trip set up for Wedensday,so they will lock you in for that trip.
Another item to consider is that if you have a reefer breakdown in the middle of nowhere and a expensive load of drugs or other cargo gets ruined due to the temperature rising/falling ,you will have a expensive cargo claim and might get kicked out of White Glove.They do not like cargo claims,2 or 3 and you are out.
As Bruce Williams says "I wish you well",
 

davekc

Senior Moderator
Staff member
Fleet Owner
RE: Anyone have a good recommendation for reefer i

Rich is correct. I can't tell you the times we had trucks tied up for days waiting on a Phizer run. Not too profitable.
Davekc
 

ATeam

Senior Member
Retired Expediter
RE: Anyone have a good recommendation for reefer i

>Rich is correct. I can't tell you the times we had trucks
>tied up for days waiting on a Phizer run. Not too
>profitable.
>Davekc

DaveKC mentioned that things may have changed. He is correct. They have. My wife have been White Glove locked numerous times as we wait for loads. Most of the time it is to our benefit as the non-white glove loads go to other trucks. But whenever we start feeling stuck too long, we simply call dispatch and tell them to remove the lock. It's that simple. You ask them to remove the lock and they do so immediately and without question or complaint. It's a quick call that takes 30 seconds. Wait for days for a particular run? Maybe in the past. Certainly not today, at least if you don't want to wait. Simply call and have the lock removed.
 

ATeam

Senior Member
Retired Expediter
RE: Anyone have a good recommendation for reefer i

>Your last post said you do not want to sit for 2-3 days
>waiting on a run. Well White Glove with FDX will Lock you in
>a area for2 -3 days on the possibility of a reefer run
>coming up,or it might be Monday and they already have a trip
>set up for Wedensday,so they will lock you in for that trip.
>Another item to consider is that if you have a reefer
>breakdown in the middle of nowhere and a expensive load of
>drugs or other cargo gets ruined due to the temperature
>rising/falling ,you will have a expensive cargo claim and
>might get kicked out of White Glove.They do not like cargo
>claims,2 or 3 and you are out.
>As Bruce Williams says "I wish you well",

First, folks looking into White Glove should know, you're gonna sit for two or three days waiting on a run every now and then, no matter what. Sometimes the freight simply ain't there to haul.

Will FedEx CC White Glove lock you on Monday for a Wednesday run they are working? You bet! Do you have to accept that? Not at all. You can have the lock removed with a simple phone call. If you ask why you are locked, they'll tell you. Then you make your decision accordingly. It could well be that that Wednesday load is well worth the wait and you'll get a free day off to take in the sights.

Of course it can go the other way too. We had exactly that situation once. We delivered Monday in New Mexico and accepted a Wednesday load because it was a beauty! Tuesday night we got word the load had been canceled because the freight was not ready. Skunked, pure and simple. It's not all sweetness and light with a FedEx CC White Glove reefer unit, but for us at least, the good far outweighs the bad.

RichM's point about a reefer breakdown is also valid. It can happen. And now, with the new and higher paying temperature validation services, a breakdown would be all that much more serious. That's why FedEx has imposed very stringent reefer maintenance requirements. It's why if you are considering a reefer investment, it is not the place to cut corners on quality. You want the best possible equipment you can buy.

I would add to RichM's comments that if you do have a breakdown in the middle of nowhere, you will not be alone by any means. FedEx goes to extrordinary measures to protect its freight and get it there on time. We've been part of a rescue effort where the most mundane kind of freight was flown to an airport near our truck for us to take it the last few miles. We drove out onto a runway and waited for the jet to taxi to our truck! A forklift was standing by to move the freight off the plane and onto us. We were proud as pecocks to be part of the rescue and part of a company that will do that much to keep its delivery promises to its customers.

I can assure you, if you were in the middle of nowhere with a reefer load on, and your reefer failed or truck broke down, you would not be alone for long. You'll be amazed to see what resources come out of the woodwork to protect the freight and get it delivered on time.

About getting kicked out of White Glove for freight damage claims...perhaps so, if you are at fault for the claims. And that is as it should be. Shippers pay top dollar for White Glove services. Nothing less than the very best is promised and expected. But if you've developed a good record and keept your reefer maintained as FedEx requires, and then have a reefer failure, I would not expect to be given the boot right then. But if there were a couple more driver or equipment failures they may very well show you the door.

Frankly, if you are of a mindset to quibble over how many freight damage claims should be tolerated before you're shown the door, you should not be an expediter of any kind. I'd like to think that the kind of work expediters do is a cut above the rest and that freight damage is unacceptable to all of us.

While I'm on the freight damage topic, allow me just one more little story. We met an expediter at a rest stop one day that said, "I got some bad freight, let me show it to you." He opened his truck to reveal a large pile of rubble that used to be expensive ceiling lights. As it turned out, he picked it up from another trucking company that tried to get him to sign the bill of lading before he saw the freight. He refused. When he saw the lights-now-rubble that company was trying to put on a FedEx CC truck, he called dispatch, noted the damage, noted the same on the bill of lading, and then as instructed by dispatch took the load. He also took photos. This was a heads-up driver. No freight damage claim accrued to him and he got paid for the load. A less astute driver that lacked the courage to refuse to sign a bill of lading before seeing the freight might have got dinged.

Finally, part of what you pay for as an owner/operator is insurance that covers freight damage. Your financial exposure will be limited to the deductible amount specified in the policy or by your carrier.
 

davekc

Senior Moderator
Staff member
Fleet Owner
RE: Anyone have a good recommendation for reefer i

When we were there you got knocked out of service for 24 hours if you requested the lock removed. As indicated, you are making zero dollars just sitting there. The load will pay more but not to offset the cost. If you remove the lock and you are the only reefer truck there, they aren't usually going to offer you another load anyway. The non reefer truck by that time has probably hauled at least one or two loads before you start the one reefer load. The net dollars from the non reefer truck will of course be higher with a fraction of the investment. And I should add that if one is educated on how to do LTL loads, he will stay loaded continously even in the more remote areas. ( west, and northwest)
I am clearly not convinced since I have been there and done that.
Davekc
 

Special K

Expert Expediter
RE: Anyone have a good recommendation for reefer i

I don't believe anyone has tried to convince, persuade or convert anyone else. This is supposed to be a pleasant, congenial exchange of ideas, and that's all. It's okay for anyone to adhere to his (or her) own convictions, but it's really not okay for anyone to insist that their viewpoint is the only acceptable one. Maybe it's time to put this thread to bed and agree to disagree. Thanks to all who participated.
 

davekc

Senior Moderator
Staff member
Fleet Owner
RE: Anyone have a good recommendation for reefer i

Good idea! Sometimes it is hard to convince some that the world is not flat.
Davekc
 
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