Quick2Ship
Seasoned Expediter
After months of careful and cautious investigation we selected a company (the biggest and best known name) and purchased 2 new trucks. $225,000. Mortgaged our existing trucking business and home to do so. Attended the rigorous orientation, and comitted ourselves and our handpicked other drivers to excellent service and long hours. It is the most disappointing experience we can imagine!
We were quoted $1.57 - 1.87 per loaded mile for D units, with fuel surcharges and deadhead considerations. We're a team, have a 22' straight truck, pallet jack, D rings. We've been on the road 6 weeks, 95% of the loads offered were in the $1.10 - $1.20 range and some as low as 85cents. Deadheads of 250 miles plus are very common. We've had to renegotiate nearly every load offered to get it into the $1.30 range - and sacrificed our load acceptance percentage (now below 50%) to do so (refused the load based on $/mile until it was offered at a better rate).
Turns out the fuel surcharge is included in the quoted rate per mile. Also, that rate includes the tolls (many times thru Chicago and across CA bridge and the load indicates 'no tolls'). We're offered loads 200+ miles away with 30 minutes to pickup time. When we turn them down because it simply isn't possible, it affects our acceptance percentage.
Here's the biggest disappointment of all. We've grossed over $18,000. We've had less than $6,000 deposited to our account! We're only taking 20% on ComData for fuel, so that isn't it. It's the escrow account, the qualcomm installation, the weekly qualcomm fees, the decal fees, broker charges, customer rebates, etc. etc. And it's not that we're screwing up...our availability is 86% and our on time pickup and delivery is 100%.
HOW ARE YOU GUYS DOING IT! Did we get sold a bill of goods by the most recognized name in the industry, or is this really how this industry works? If so, how do you pay your mortgages, and your truck payments, and your drivers?
We were quoted $1.57 - 1.87 per loaded mile for D units, with fuel surcharges and deadhead considerations. We're a team, have a 22' straight truck, pallet jack, D rings. We've been on the road 6 weeks, 95% of the loads offered were in the $1.10 - $1.20 range and some as low as 85cents. Deadheads of 250 miles plus are very common. We've had to renegotiate nearly every load offered to get it into the $1.30 range - and sacrificed our load acceptance percentage (now below 50%) to do so (refused the load based on $/mile until it was offered at a better rate).
Turns out the fuel surcharge is included in the quoted rate per mile. Also, that rate includes the tolls (many times thru Chicago and across CA bridge and the load indicates 'no tolls'). We're offered loads 200+ miles away with 30 minutes to pickup time. When we turn them down because it simply isn't possible, it affects our acceptance percentage.
Here's the biggest disappointment of all. We've grossed over $18,000. We've had less than $6,000 deposited to our account! We're only taking 20% on ComData for fuel, so that isn't it. It's the escrow account, the qualcomm installation, the weekly qualcomm fees, the decal fees, broker charges, customer rebates, etc. etc. And it's not that we're screwing up...our availability is 86% and our on time pickup and delivery is 100%.
HOW ARE YOU GUYS DOING IT! Did we get sold a bill of goods by the most recognized name in the industry, or is this really how this industry works? If so, how do you pay your mortgages, and your truck payments, and your drivers?
