Not to pee on anyone here but it was explained to me a while back that FedEx isn't obligated to one single contractor for any reason - because they are contractors.
What this means is that ... yes ... they are looking out for themselves, they will compensate the CEO and others within the company but if they need you, they will offer you the amount of money they feel they can afford to pay you and nothing beyond that. By bringing up what the company's management makes or how they are increasing their profits seems to be a bit silly because they are under no obligation to even offer you work.
I have in the past week been ripped about my comments and I have explained not just in PM, emails but also in person that I am honest and open about how I operate so others don't make the same mistakes I did. ONE of those mistakes was my thinking that the company is my partner, or my employer or my provider - making me nothing but a slave to that company.
One of the issues I see is that the veterans, many who are complaining may not have an exit strategy in their 'business plans' or if they do, then it may be a case that it is outdated or simply enough that they expect to get the same somewhere else or afraid to make the move.
A lot of people built their business plan predicated on the notion that this will last forever or that one company is the only one for them.
In all honesty, I learned one important thing - the shipper isn't looking for the best looking truck or the truck with the uniformed people in it but one that can haul the freight for a reasonable amount of money and get it there safely. WITH the advent of CSA, they are more confident with the cheap looking truck that cost $15k as they are with the $200k that has the fancy stripes and chrome on it to get the job done.
NO longer does FedEx service their customer's exclusively and in many times in the past they didn't have "qualified" white glove personal take care of that all important white glove load, even high value loads. They learned it was impossible to be all they can be to all the customers and may now getting their 'divisions' harmonized to make more efficient money while reaching out to the outside to cover what they can't. A lot like the US postal service coming to the conclusion that UPS and FedEx who were their competition, both can provide a service to them at a reduced cost.
There is this idea that we have a divide with the quality of people who work for many companies, FedEx included, with newbies and not newbies. This divide is something of a joke because a lot of quality people are newbies while a lot of 'vets' are sloppy idiots when it comes to customer service. I read somewhere about securing loads which was really interesting because the other day I pulled into a rest area while a team with a placard hazmat load was doing a "load inspection". When I looked in the box as the wife was climbing out of the box with the grill and the propane bottle, I notice there wasn't a strap in sight or a load bar out of its holder which showed me a lack of professionalism and a huge liability for the company. I've seen them before a few years back so they were not newbies. So if FedEx is running flat rate, it may be they could attract people who are willing to live with what we used to get (which was a fraction of what others used to get before us) and do it in such a way that the quality of service is the same or in some cases better.