"To speak or not to speak, that is the ?"

Dynamite 1

Moderator
Staff member
Fleet Owner
Yesterday, while at a dealer having some work done, i had the pleasure of running across a very unpleasant individual. while listening to his attitude with others {bad mouthing} i wondered to myself, speak or not. we all have certain dealers, repair facilities or other places we feel sorta obligated to cause time after time they have been reliable. do you speak up for these place when others are putting them down around other customers or not. this just got me to thinking. as for me, i did, but in a positive way. what about you?
 

chefdennis

Veteran Expediter
i speakup in a heartbeat...good businesses need to be supported and not just with your dollars..you can tactifully" speak up and make it known that there will from time to time be situations that need special attention...and make your point as to the quality of the business and their ability and willingness to deal with those situation....word of mouth can make or break a business...
 

Rounkles1

Seasoned Expediter
I think you did the right thing . I hope you spoke up maybe this guys underwear was on to tight but A kind word to the folks who are taking care of your business does go along way.who knows maybe some folk just don't have good people skills .KEEP THE FREIGHT MOVING
 

geo

Veteran Expediter
Charter Member
Retired Expediter
US Navy
always you need to support the people who do the right thing
 
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