Yesterday, while at a dealer having some work done, i had the pleasure of running across a very unpleasant individual. while listening to his attitude with others {bad mouthing} i wondered to myself, speak or not. we all have certain dealers, repair facilities or other places we feel sorta obligated to cause time after time they have been reliable. do you speak up for these place when others are putting them down around other customers or not. this just got me to thinking. as for me, i did, but in a positive way. what about you?