Hi, I would like to hear from any Sprinter owners if they are having a "chattering" problem with their transmissions? I have spoken with 4 owners so far who have been having the same problem and when I took it to Caldwell Dodge in Columbus the service cntr said Daimler/Chryslers suggestion was to have the Transmission fluid and filter changed at MY expense of 350 dollars!!! WIth only 26K miles on it at the time and the book says change it at 60K I felt this should not be out of my pocket especially since D/C had a potential solution to the problem. I spoke with one fellow who bought his at Freightliner and he said they did not charge him for the change and it still did not solve the problem.
I was treated less than nice at Caldwell service dept and had my oil changed yesterday in Memphis and they changed my tranny fluid for nothing!! I went in there to have it done figuring I would have to pay the 350 but wanted it done just to see if it helps. I did explain what had happened at Caldwell and they just went ahead and said no charge!! Not sure if it takes care of the problem but I certainly will give them my business from now on! So if you are thinking of shopping at Caldwell, beware! The salesman Shawn is nice but if there is no service after the sale then what good is it. Any how would like to hear from other Sprinter owners if they have had a similair problem with their tranny's? If so how did you correct it? I would hope Daimler comes out with a recall but not sure they will. Have a great day.!
I was treated less than nice at Caldwell service dept and had my oil changed yesterday in Memphis and they changed my tranny fluid for nothing!! I went in there to have it done figuring I would have to pay the 350 but wanted it done just to see if it helps. I did explain what had happened at Caldwell and they just went ahead and said no charge!! Not sure if it takes care of the problem but I certainly will give them my business from now on! So if you are thinking of shopping at Caldwell, beware! The salesman Shawn is nice but if there is no service after the sale then what good is it. Any how would like to hear from other Sprinter owners if they have had a similair problem with their tranny's? If so how did you correct it? I would hope Daimler comes out with a recall but not sure they will. Have a great day.!