Recruiters/Drivers....Drivers/Recruiters

louixo

Veteran Expediter
Charter Member
This is in response to the recent posts concerning "what does it take to get good teams to run for you", and also the other side "what do you look for in a carrier", etc. There is no big secret. The number one answer is M-O-N-E-Y. That´s what we all work for first and foremost. The recruiter has to explain to the prospective driving candidate(s), how that very important ingredient will be distributed into the drivers hands and stay there. After addressing those two things to the satisfaction of the mutual parties, you can move on to the "honesty", "deadhead projections", "home time" "days off" and whatever.
From here on, I can only speak for myself, as everyone on the road has different needs. When I used to run single (I´ve owned and driven every class of truck they make over the years)I wanted to know that when I was on the road, I would be running my alloted miles to make a decent living. I always shot for 2500-3500 a week, paid miles. In big rig all miles driven are paid. I also wanted to know that when I needed to get home an effort would be made to get me there. When my wife decided to team with me, nothing really changed, except I didn´t need to go home as often. We drove big rig for a few years together, and did well. We ran hard when we were out there, seldom went home, and took our down time in the winter. We would always, and still do take 2-3 months off in winter. It works for us doing that schedule. Several years ago we switched over to expediting, and again nothing really changed. Our revenue increased for less miles driven, but we were enjoying the road more, because we could get to more places and had more time off, and we took our time off wherever it happened, and we were able to see alot of things we would never have seen otherwise. The road is different for guys than it is for girls. In the area of personal hygiene especially, girls need more and want more. The advent of clean truckstops (Petro etc. made a big differnece on the road). Women like motels more often than men do for that reason. I can´t tell you how many times we would check into a motel,(after dispatch had said on a friday afternoon.."nothing til monday") and 30 minutes later they call you in the motel with a hot load. Frustrating. Anyone on the road knows that you need to get out of that truck once in awhile, to preserve you´re sanity. So, one of the things I would suggest to companies looking for teams, is to keep that in mind.The little considerations.
1. See to it that if your team is not home, that they get some quality time off, without a "hot call".
2. If the "hot call" can´t be avoided, pick up the cost of the motel, and pay for another when time permits.
3. An occasional "attaboy" when deserved, goes a long way with any team, or single who´s out there busting hump when called upon. Lots of companies talk the talk, about "we´re all in this together", but they don´t walk the walk. How would you like to get called away from your day off to put in 24-36 hours in the family car?. Yeah, we´re getting paid for it, but don´t forget we do it everyday.Money ain´t everything.
All you recruiters have heard the saying "when momma ain´t happy, ain´t nobody happy". Think about that.
The other part of this. What do I look for in a company? Just what I mentioned previously, about miles, and getting home when needed. Simple statements I can read, to see where my money went. ( If I wanted to be an accountant, I´d drive a pen). But you better make momma happy, or you´ll lose me. None of us out here need to have our hands held. Most of us know our job and do it well, and will go the extra mile for the cause. Companies also need to go that extra mile. Some already do. Those are the ones that have driver retention. Ask anyone.
 

Glen Rice

Veteran Expediter
I'm not sure what drove you to write down your opinions on this subject? However you certainly hit the nail on the head. Thanks for your insight on a somewhat touchy subject. Good job!
 

davekc

Senior Moderator
Staff member
Fleet Owner
Very good post. As trucking in general is evolving, the key areas that you addressed will have to start being looked at. That goes for companies as well as owners. Driver retention will have to take on more of a priority because just finding good drivers or worse yet teams, seems to be almost non-existent. As mentioned earlier, look at the classifieds on here or any other trucking site.
I think we are coming closer to that threshhold of retaining good drivers verses throwing tons of money into recruiting programs.
As mentioned, 100 percent turnover rate in the industry doesn't happen by accident.
Davekc
 

Tom Robertson

Veteran Expediter
Great Post...
Thanks for your input.

My concern is NOT retaining drivers and teams. We are more than fair both with understanding that life beyond the drivers seat is a reality and with our pay.

BUT>>> How do you, as a team or even an individual determine the realistic claims of one company versus the "pie in the sky" claims by so many others?

My company gives realistic expectations of every aspect of our driver openings. We tell you what all our drivers are averaging, not just the one who never leaves his truck or the driver who happens to drive the truck owned by the dispatcher.

So many people hear only what they want to hear.

Here is a typical scenario.
Company A states their team drivers are earning 180K a year before expenses.
Company B states their teams are earing 120-150K a year before expenses.
The prospective team decides to go with company A and finds that they actually earned about 90K a year.
Another team chose Company B and actually earned 132K.

Company B was honest and worked with the team to insure their success, while company A was only concerned with filling a void.
Company B retains drivers but is expanding and needs additional drivers however Company A's claims are more succesful in ATTRACTING those drivers. Many teams stay with Company A now believing that all companies mislead their prospective drivers.

WHERE IS THE MAGIC SOLUTION> WHAT CAN COMPANY A DO TO ATTRACT ADDITIONAL TEAMS... (hint... they will not play the "mislead the prospects" game)

BTW ... the teams mentioned in the above scenario DO NOT OWN the equipment... Comapnys A & B arrange for the trucks.

So the questions remain... How do we contact these people?

Thanks for any responses
 

Lawrence

Founder
Staff member
Tom,

You said...

>>>So the questions remain... How do we contact these people?

We would like for you to contact them via our Free Classifieds, I have had several teams tell that they prefer to contact fleet owners directly via our classifieds.

The reason?

They get "too many calls, emails, or offers...."

Go figure.

One team told me that had over 50 offers in 4 weeks.

Um, isn't that the purpose? I guess we can't please everyone.


Lawrence,
Expediters Online.com


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davekc

Senior Moderator
Staff member
Fleet Owner
I think Lawrence is right on with a team running an ad. There are so many companies and owners looking for teams that it turns to "season of the vultures" when one becomes available. That is why I thought it necessary to ask what teams are looking for so owners ect can tailor there ads accordingly. With hundreds of folks looking for drivers, the one with the best offer will flourish.
There are too many 60/40 split plans and they all read alike to me. Only difference may be the truck or owners location.
As Tom eluded to, alot of issues are fueled by team shortages. That is where alot of the "pie in the sky" misinformation seems to come.
And as one reads alot of the current posts, it doesn't seem to be getting any better. (Ref RichM post; expectations)
I'm not sure what the answer is either but it is going to have to be something creative or ingenious.
Davekc
 

Tom Robertson

Veteran Expediter
Lawrence:
I thought that was the reason for the ads... results.
Look closely at not only at the number of ads for teams, but the number of times viewed and number of reaponses.
It is amazing...I looked at the first 10 or so ads all of which had 50+ viewings and a total of about 6 responses!
We have placed ads and have one running right now. I'm begining to think that teams make up less than 1% of the espedited drivers.
I am sure you are aware that same household or related teams seem to be more successful than the non related teams. I think it is probably a "trust" issue.
If you have any other thoughts please advise.

btw thanks for the help with the Avatar!
 
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