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QC messages

golfournut

golfournut

Veteran Expediter
Usually when a load offer is sent, 3 messages are sent at the same time. The 3rd being pay info.

I had an issue where the pay info did not come across. Had it made it I would not have accepted the load.

I had a meeting with Mike Bayko and according to his system, the msg was sent as normal with the time stamp. I only received 2 of the 3 msgs.

I noticed this has happened a few times on my truck also. Only the pay part doesn't come across.

According to Mike, there is something wrong with my QC.

Was wondering if anyone else has seen this or is there a problem with the 2 QCs.

Thanks
 
shadow7663

shadow7663

Expert Expediter
golfournut said:
Usually when a load offer is sent, 3 messages are sent at the same time. The 3rd being pay info.

I had an issue where the pay info did not come across. Had it made it I would not have accepted the load.

I had a meeting with Mike Bayko and according to his system, the msg was sent as normal with the time stamp. I only received 2 of the 3 msgs.

I noticed this has happened a few times on my truck also. Only the pay part doesn't come across.

According to Mike, there is something wrong with my QC.

Was wondering if anyone else has seen this or is there a problem with the 2 QCs.

Thanks
Click to expand...

I have that happen often, with that said when I get a call about the load I just ask about the rate also.

It really wasn't a problem until I put a driver in my other truck because he forgets to find out the rates, they are not sent via QC and when I log on to fleetvision the rates are not in the system. Then he has no idea what kind of money he is making.
 
OntarioVanMan

OntarioVanMan

Retired Expediter
Owner/Operator
Then my QC must be broke as well.....I don't get the money message at times as well....

OH...JuJu checks my fleetvision all the time...Messages show only 2 sent...???
 
jelliott

jelliott

Veteran Expediter
Motor Carrier Executive
US Army
Unless it is a split load where the rate has to be calculated out, this should not happen. If you see this in the future email me the load numbers and I can have it researched. I doubt it is the qcomm. More likely the dispatch software, unless this is a manual step and then more likely the operator.
 
OntarioVanMan

OntarioVanMan

Retired Expediter
Owner/Operator
jelliott said:
Unless it is a split load where the rate has to be calculated out, this should not happen. If you see this in the future email me the load numbers and I can have it researched. I doubt it is the qcomm. More likely the dispatch software, unless this is a manual step and then more likely the operator.
Click to expand...

It happens on Great paying rates as well as lower end rates as well...so I don't think there is a conspiracy going on..
It seems to be random...
 
RoadKing06

RoadKing06

Expert Expediter
There are several times we have to request the rate because we don't get it with the load. We have noticed if it is a split load that it has taken much longer to get the rate.

There have also been a few times after seeing the rate wished we hadn't said yes to the load. It has been more that way the last couple of weeks. We don't turn loads down, so starting to think that we get many of the ones no one wants. Hopefully it will pick up better soon.

It all equals out in the end. We were able to pay our bills in July by staying rolling. Many said they were sitting most of July. So we don't complain, just roll with it.

Posted with my Droid EO Forum App
 
OntarioVanMan

OntarioVanMan

Retired Expediter
Owner/Operator
For me anyhow down here in the smaller guys....when a rate comes thru for a CV load ..I think..What?? Less then a buck!! How cheap is that? BUT then I think if I were with my old carrier less then a buck is standard!:rolleyes:

Me thinks I am spoiled by the higher rate now...:D
 
chefdennis

chefdennis

Veteran Expediter
Its not about not sending the pay info when it is a lower rate...as was pointed out, it happens with great rates also...it does happen and more then one would think it should...but you know what, when I call in to have the pay screen sent, i have yet to have one i would have turned down....and beyond that, it goes back to the "trust factor"...and I trust em....:)
 
OntarioVanMan

OntarioVanMan

Retired Expediter
Owner/Operator
chefdennis said:
Its not about not sending the pay info when it is a lower rate...as was pointed out, it happens with great rates also...it does happen and more then one would think it should...but you know what, when I call in to have the pay screen sent, i have yet to have one i would have turned down....and beyond that, it goes back to the "trust factor"...and I trust em....:)
Click to expand...

That is what I was saying...even the low ones are higher then with the old carrier...and if they happen to bid low..many times WITHOUT even asking they've topped off the percentage on our end to make things right...
 
RoadKing06

RoadKing06

Expert Expediter
We trust them as well, that's why we don't turn anything down. Some are just lower than others. Things have been on the lower side lately is all I was trying to say.
We expect it to get back up. We haven't had any home runs lately. We are due and it will come.

Posted with my Droid EO Forum App
 
xiggi

xiggi

Veteran Expediter
Owner/Operator
It does happen fairly often but I just send a qc message asking for them to send pay info on current load. Once in a while I have had to ask two or three times. Maybe a little irritating but no big deal.

I am not sure what the difference between little on big trucks is but don't you accept or not accept a load before the info is sent on the qc? If you already said yes on the phone in my book changing it to a no after the pay info is received is not very cool. If a person is concerned with the pay then they need to ask on the phone imho. I have turned down very few loads and do not ever remember pay being the main reason for doing so. I have never seen a load in a sprinter that was not profitable. Some might be a little less so than others but bad enough to turn down based on money alone I have not seen. There is a give and take involved in this business.
 
RoadKing06

RoadKing06

Expert Expediter
Agreed, would never turn down after already said yes. Always say yes when the phone rings, never ask what it pays. We like suprises. With not being the owner of the truck, the pay sometimes leaves us saying oh well. But I ouldn't want th truc expenses that goes along with owning the truck. So it all works out in the end.

Posted with my Droid EO Forum App
 
OntarioVanMan

OntarioVanMan

Retired Expediter
Owner/Operator
IF it is warranted don't you think a call to dispatch asking for a bit more percentage for the owner would be prudent on the lower runs? after all the owner has to maintain that truck....you might get your share, but what is left for the owner?

I do that on marginal loads...sometimes I get a bit more %, sometimes not....
 
RoadKing06

RoadKing06

Expert Expediter
I have asked once or twice before, wasn't wanting to shake the boat, so I don't. Maybe I will more since it is considered acceptable to do so, at least that is the way I am taking the last comment OVM.
Thanks

Posted with my Droid EO Forum App
 
xiggi

xiggi

Veteran Expediter
Owner/Operator
I have never found a need to ask what a load pays. I might have asked once or twice if it is a cargo van or sprinter load.
 
Wolfeman68

Wolfeman68

Veteran Expediter
Fleet Owner
US Marines
I asked what the load paid when I first started with Load 1, but after seeing what every load paid, I stopped asking.

I do prefer seeing the revenue message though so I don't have to look on Fleetvision. When my drivers complain that they didn't get it, I tell them to send a QC message requesting the revenue message.
 
golfournut

golfournut

Veteran Expediter
I never ask what it pays either, but I like to see it with the load offer. Occasionally when I was in the truck I asked them to bump it up a little.

The load I am referring to that I had the problem with ended up at about .70all in/ mile with DH. On the very low side I would say.

I did ask for it to be sent once or twice, but never got. Still haven't, but it's on FV so don't need it now. A little too late to ask for the bump after its delivered.
 
OntarioVanMan

OntarioVanMan

Retired Expediter
Owner/Operator
RoadKing06 said:
I have asked once or twice before, wasn't wanting to shake the boat, so I don't. Maybe I will more since it is considered acceptable to do so, at least that is the way I am taking the last comment OVM.
Thanks

Posted with my Droid EO Forum App
Click to expand...

It is not unreasonable to ask...and it is not "rocking the boat" sometimes dispatch is real busy and doesn't think of certain circumstances...you could discuss your concerns if you think the load is a little low....
 
golfournut

golfournut

Veteran Expediter
OntarioVanMan said:
It is not unreasonable to ask...and it is not "rocking the boat" sometimes dispatch is real busy and doesn't think of certain circumstances...you could discuss your concerns if you think the load is a little low....
Click to expand...

Absolutely, but I don't mind taken one for the gipper once in a while. It was only 175 load but about 250 all in. Got me to the yard to debug me and the van. The QC issue is my concern after talking with Mike.Didn't ask for it, but got a load home afterwards, so the boss is happy. As we all know, when the boss is happy, its allll gooood! *l*
 
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