October Locations and Banter

wombat52

Veteran Expediter
Ok what is more annoying a truck stop fly in your truck or a household fly? I got one and wow this bugger is fast I cannot kill him
 

chefdennis

Veteran Expediter
Sooo.. I loaded out of Southfield , Mi Monday evening and dropped in Brownsville , Tx at 0800 Weds morning.... Just loaded out of Los Indios, Tx heading to Ala...:)...

So much for not gettig out of Tx for days....oh and it pays very well...:) Thanks Dispatch for a VERY good week so far!!!
 

OntarioVanMan

Retired Expediter
Owner/Operator
Sooo.. I loaded out of Southfield , Mi Monday evening and dropped in Brownsville , Tx at 0800 Weds morning.... Just loaded out of Los Indios, Tx heading to Ala...:)...

So much for not gettig out of Tx for days....oh and it pays very well...:) Thanks Dispatch for a VERY good week so far!!!

Xiggi got outta that area pretty quick as well....Good going Dennis...
 

jelliott

Veteran Expediter
Motor Carrier Executive
US Army
I would hate to tell you we brokered freight out of Dallas after someone turned and burned. So I won't tell you.
 

xiggi

Veteran Expediter
Owner/Operator
You gotta play the odds and the odds say get the heck out of dodge.

Sent from my Fisher Price ABC123 via EO Forums
 

Turtle

Administrator
Staff member
Retired Expediter
When layover pay is denied, other than noticing that it didn't pay out, is there some place to look to see if it was denied, and the reason it was denied?

Since the approvals and denials, and the reason for denials must be sent down to Admin, is there some reason the same message cannot be automatically transmitted to the driver via the QC or in an e-mail?

The reason I ask this is because I have been told, by someone who would clearly know, that I am the very first person at Load 1 to ever complain about not being informed after having such a pay request denied. So, clearly, there must be some easy and simple way to view denials which everyone knows about except me, or I am, in fact, the only one ever at Load 1 that thinks this type of information should be communicated to the drivers.
 

guido4475

Not a Member
When layover pay is denied, other than noticing that it didn't pay out, is there some place to look to see if it was denied, and the reason it was denied?

Since the approvals and denials, and the reason for denials must be sent down to Admin, is there some reason the same message cannot be automatically transmitted to the driver via the QC or in an e-mail?

The reason I ask this is because I have been told, by someone who would clearly know, that I am the very first person at Load 1 to ever complain about not being informed after having such a pay request denied. So, clearly, there must be some easy and simple way to view denials which everyone knows about except me, or I am, in fact, the only one ever at Load 1 that thinks this type of information should be communicated to the drivers.


I usually will call/e-mail Joe. jbraum@load one.com
 

OntarioVanMan

Retired Expediter
Owner/Operator
When layover pay is denied, other than noticing that it didn't pay out, is there some place to look to see if it was denied, and the reason it was denied?

Since the approvals and denials, and the reason for denials must be sent down to Admin, is there some reason the same message cannot be automatically transmitted to the driver via the QC or in an e-mail?

The reason I ask this is because I have been told, by someone who would clearly know, that I am the very first person at Load 1 to ever complain about not being informed after having such a pay request denied. So, clearly, there must be some easy and simple way to view denials which everyone knows about except me, or I am, in fact, the only one ever at Load 1 that thinks this type of information should be communicated to the drivers.

you are not the first...I've said something about it right after I started here...it wasn't about the layover at that time, it was the empty move pay being denied which is the same persons job...I said to a very specific person, "wouldn't it be nice if we could receive a QC or e mail?"...
Hence the need to watch fleetvision carefully right up to pay cutoff time to see if it is applied...

Recently Joe skipped over accidently one of my layovers...after about the 3rd day....I emailed him....and bingo it was right there.
 
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Turtle

Administrator
Staff member
Retired Expediter
you are not the first...I've said something about it right after I started here...
I know others who have complained out it, too. I just love it when I'm told something utterly ridiculous that I know not to be true, and they hang tough with it, anyway. LOL

Hence the need to watch Fleetvision carefully right up to pay cutoff time to see if it is applied...
And of course by then it's too late, gotta wait until next week.

Mistakes happen, I understand that. I certainly make my share.

I put in two requests, one for 1 day, which was denied (wrongly as it turns out), and one for 2 days, of which 1 day was approved and the other day was denied with no reason given (also wrongly as it turns out). I got the pay for the two days that were denied, but the whole thing is very Pantheresque where a lot of time is needed to squeeze out information that we should already have.

If we got a notification of some kind when it happens, any mistakes can be quickly corrected, instead of having to monitor Fleetvision for mistakes which necessarily cannot be caught until after cutoff time, go back and double check dates and times, look up the old QC messages for documenting everything, obtaining the reason for the denial so you can collect the proper documentation, and then gathering all that up in an email or a phone call, wasting a lot of people's time on a Thursday afternoon or a Friday morning when I'm sure they have more important things to deal with.

Then there's the reality that some carriers will intentionally make "mistakes" in the hopes that a lot of them won't be caught by those who fail to closely monitor the settlements, not that I think that's going on here at all. While I've never had a mistake fail to be corrected at Load 1, usually quickly, having to monitor so closely for mistakes, instead of being informed of such denials in the first place, doesn't exactly engender trust. You put in a request, and you literally have no idea whether it will be approved or denied, unless you monitor and follow up on someone else's work. Being transparent and communicating such approvals or denials up front seems a far more effective way to not only engender trust, but to make everything about the entire process more timely and efficient.

I understand they don't have time to manually QC or email each driver with the approval or denial, but they do have to email Admin with it, and that same information could be copied automatically to the driver. But, the person I spoke to today seemed thoroughly uninterested in improving such communications.
 
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