Last week I got a load with 2 stops, one in Cinci, and one in Atlanta.
Off I go, arrive in Cinci at midnight, find the address, realize it is the Postal Service, short BMC, pull up to the gate, and the lovely guard tells me in such a nasty way that I can't be granted entry with my van, since I am not dock high and I have to be turned away...!!!
I almost snapped at that time. There I am, tired already, and I can't get the first load off the van??? I called dispatch, they called the original transportation company. Of course nobody available at the time. I have to go to sleep and wait untill the next morning. I do not have a good feeling with this. Next morning dispatch hooks me up with a o/o in town. I find the address and get a rude awakening, it is his private address and he is still asleep! After he yells and swears at me, I get another address with a warehouse and dock where I will be unloaded. I get there, they have no overhead door, no forklift and no idea. So I have to unload the crap myself and get going.
By now I have lost almost a half day and I am not in a good mood.
For hours I am trying to convince dispatch to check the other drop off location since this is another BMC. My request falls on deaf ears.
I get there in the afternoon with the fear that they might close for the day before I reach the gate. But I am lucky. Even I am in a cargo van, they will unload me! I back up to the dock, get the paperwork taken care off and wait. A lovely woman tells me in a very nasty way that she can not pull the skid forward from my van, and therefore I should get out of the van and unload it myself! After some screaming and some more swearing, a supervisor shows up, tells the lovely woman how to do her job and finally I get unloaded.
I wipe the sweat off my forhead and drive off to find a place to eat.
Anybody ever had the same problems???
Off I go, arrive in Cinci at midnight, find the address, realize it is the Postal Service, short BMC, pull up to the gate, and the lovely guard tells me in such a nasty way that I can't be granted entry with my van, since I am not dock high and I have to be turned away...!!!
I almost snapped at that time. There I am, tired already, and I can't get the first load off the van??? I called dispatch, they called the original transportation company. Of course nobody available at the time. I have to go to sleep and wait untill the next morning. I do not have a good feeling with this. Next morning dispatch hooks me up with a o/o in town. I find the address and get a rude awakening, it is his private address and he is still asleep! After he yells and swears at me, I get another address with a warehouse and dock where I will be unloaded. I get there, they have no overhead door, no forklift and no idea. So I have to unload the crap myself and get going.
By now I have lost almost a half day and I am not in a good mood.
For hours I am trying to convince dispatch to check the other drop off location since this is another BMC. My request falls on deaf ears.
I get there in the afternoon with the fear that they might close for the day before I reach the gate. But I am lucky. Even I am in a cargo van, they will unload me! I back up to the dock, get the paperwork taken care off and wait. A lovely woman tells me in a very nasty way that she can not pull the skid forward from my van, and therefore I should get out of the van and unload it myself! After some screaming and some more swearing, a supervisor shows up, tells the lovely woman how to do her job and finally I get unloaded.
I wipe the sweat off my forhead and drive off to find a place to eat.
Anybody ever had the same problems???