Marketing and MORE DOLLARS

Anotherway

Seasoned Expediter
Let me start by saying I love this Forum. I frequently visit the open forum to check on new threads but I have something to ask my fellows expediters.

My father made the mistake of alot of newbies; he quit his job, bought a cargo van and thought magically he would get all the contracts and make alot of money. Well, as you know things didn't work out like that and it took me me awhile to convince him that his way was wrong so lets try my way.

I work in the transportation industry and I just graduated from college with a degree in business and minor in marketing. I noticed how alot of newbies expect tons of work from other companies and to tell you the truth, there was no work out there for my father. Yeah he scored a contract delivering windshields but that still barely paid the billls. Here is what I suggested.....

I suggested that we think outside the box and do some direct marketing. Now, I am not suggesting none of you market but from experience, I noticed that everyone was expecting work from other couriers, brokers or local businesses.. That was not working so I setup a marketing campaign targeted at LTL companies that don't give a darn about frieght. I worked for a major distributor and atleast 3 times a week, we had damage freight of some sort. So my marketing strategy was to send out marketing kits to companies in the area that dealt heavily in LTL. My marketing slogan was...."GOT DAMAGE FREIGHT?"

Oh yes, that slogan got us many phone calls and with that...we tried our best to compete. We found our niche and we're doing very well. Our niche? I think our success is based on what we were willing to give up. Let me explain...
Personally, I didn't want to run 48 states just to make a living. I don't mind 4 or 5 but thats my max. We specialized in Georgia and we made it our concern to cater to businesses that shipped freight or packages within Georgia. And then once we got more requests to travel out of state; we strategically planned our routes and added the The Carolinas.
 

dieseldiva

Veteran Expediter
Let me start by saying I love this Forum. I frequently visit the open forum to check on new threads but I have something to ask my fellows expediters.

Welcome to EO. We're glad you finally broke out of the box and started posting. It sounds like you've found a nice little area of the industry that is working well for you. While we're always happy to read success stories, I have to ask........what was your question of your fellow expediters?
 

OntarioVanMan

Retired Expediter
Owner/Operator
Let me start by saying I love this Forum. I frequently visit the open forum to check on new threads but I have something to ask my fellows expediters.

Besides the info session...Just WHAT is the question??


My father made the mistake of alot of newbies; he quit his job, bought a cargo van and thought magically he would get all the contracts and make alot of money. Well, as you know things didn't work out like that and it took me me awhile to convince him that his way was wrong so lets try my way.

I work in the transportation industry and I just graduated from college with a degree in business and minor in marketing. I noticed how alot of newbies expect tons of work from other companies and to tell you the truth, there was no work out there for my father. Yeah he scored a contract delivering windshields but that still barely paid the billls. Here is what I suggested.....

I suggested that we think outside the box and do some direct marketing. Now, I am not suggesting none of you market but from experience, I noticed that everyone was expecting work from other couriers, brokers or local businesses.. That was not working so I setup a marketing campaign targeted at LTL companies that don't give a darn about frieght. I worked for a major distributor and atleast 3 times a week, we had damage freight of some sort. So my marketing strategy was to send out marketing kits to companies in the area that dealt heavily in LTL. My marketing slogan was...."GOT DAMAGE FREIGHT?"

Oh yes, that slogan got us many phone calls and with that...we tried our best to compete. We found our niche and we're doing very well. Our niche? I think our success is based on what we were willing to give up. Let me explain...
Personally, I didn't want to run 48 states just to make a living. I don't mind 4 or 5 but thats my max. We specialized in Georgia and we made it our concern to cater to businesses that shipped freight or packages within Georgia. And then once we got more requests to travel out of state; we strategically planned our routes and added the The Carolinas.

...........
 

arrbsthw

Expert Expediter
I believe the point was "do you think outside the box"? At least that's what I take it as...surely you can see what that he wasn't really asking a question.. rather just
wanting to share an idea. Hope he will continue to post after this.
 

dieseldiva

Veteran Expediter
I believe the point was "do you think outside the box"? At least that's what I take it as...surely you can see what that he wasn't really asking a question.. rather just
wanting to share an idea. Hope he will continue to post after this.

I see no reason why he wouldn't continue to post. He was complemented on his unique business ideas and in no way was any offense intended. He was merely asked for clarification as to what the question was for his fellow expediters.

"After this"?? Maybe you can clarify that for us.
 

Anotherway

Seasoned Expediter
I apologize for the sudden stop in my thread. My daughter was playing in my lap and I didn't want her to press the wrong key and erase my work.

My questions arfe....


Does anyone do any marketing?
Do you just rely on brokers and others options to make money?
If you do market, what is your marketing plan?
 

dieseldiva

Veteran Expediter
No apology needed. One of our shih tzus thinks she's a cat so the desk is never safe unattended, she loves that stroll across the keyboard.

Many of us here are leased to companies that do their own marketing so personally I think the question applies to us more in a PR way. Customer service, image, etc.

I admire your unique marketing ideas to get your family company moving in the right direction, sounds like something you might be able to build on in the coming years as more and more shippers get fed up with the kind of service they get when they don't use expediters. Good luck.
 
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