How's 33 working for you?

ihamner · Oct 7, 2008

We are amazed at how great the macro 33 is working for us. It is such an easy way to respond and we get an almost instant reply indicating whether or not we are on a load. Looks like the kinks are worked out of this macro and it is working really fast.

redytrk · Oct 8, 2008

BIG INPROVEMENT. Slight learning curve, but working great. I`m sure dispatchers love the new system being able to query 3 trucks at a time, saving a lot of time to cover the loads.

TeamCaffee · Oct 8, 2008

I think the customers have to love that within a few minutes they know a truck is on their way to pick up the freight. Everyday the system is getting tweaked and improving.

layoutshooter · Oct 14, 2008

It seems to work most of the time for us. Once in a while I have to re-send the "33" I get errors. Don't know why. I understand the reason for the new system and it most likely is working. It might even be contributing to the increase in business we have seen but I do kinda miss the old days when we could talk to humans about the loads. I really can't stand the computer voice when we get a load offer over the phone. Gees, I can't understand it half the time. Layoutshooter

Dreamer · Oct 15, 2008

I've found it hard to understand also, but those times I just hit 0 and get a dispatcher to tell me real quick.

Dale

nightcreacher · Oct 17, 2008

most of the time I get my dispatch on the phone.Many time its hard to tell what the cities are your either picking up or delivering to.Ive also had a few hang ups while i was answering the phone,I just call a C C and it gets taken care of.the 33 is better but I have had the error thing to,really cool when you do a 2,and you get the error,it turns into a timed out