How do YOU represent?

What do you wear?

  • "Approved apparel" (uniform style) proud to rep!

    Votes: 11 42.3%
  • Neat, clean outfit I prefer (same style always)

    Votes: 2 7.7%
  • Just professional clean clothes

    Votes: 11 42.3%
  • Whatever I happen to have on. Its all about the freight anyway.

    Votes: 2 7.7%

  • Total voters
    26

Dreamer

Administrator Emeritus
Charter Member
In another thread, the conversation moved from truck appearance, to personal appearance. I'm just curious how others represent their company. I mean we've all see the dirty t shirt/flip flops guys, but apparently none of them are on here lol. Do you wear company logo'd apparel? A standard outfit you prefer? Do you think it matters to the shipper? If it does or does not, is it because of the type of freight? If I showed up at a small lab or electronics shop, would I get as prompt service in my faded old jeans and harley shirt?


Dale
 

davekc

Senior Moderator
Staff member
Fleet Owner
Clean with a professional attitude would be my vote. Sometimes being identified with a group can work against you. Just depends on what ones perception of that company is.
Some may have had difficulty with the Fed, Panther, or even UPS. We constantly use to hear of problems with Roadway or Yellow for example.
 

Turtle

Administrator
Staff member
Retired Expediter
There's no need to go out of you way to look as nasty as possible, but by and large it really is all about the freight. As a customer, whether it's the shipper, consignee or a third party, you have freight that needs to be moved from Point A to Point B, and you want it moved on time, safely, in the same condition is was shipped. Most customers never even see the driver, much less care what he's wearing. All they know is what's on that computer screen, whether it was delivered on time or not, in pristine condition, and who the carrier was who did it. If the delivery satisfied the customer's needs, then the same carrier is likely to get another call, regardless of what the driver looked like. If the load was late or damaged or in some other way didn't meet the needs of the customer, the carrier isn't likely to get another call to haul freight, even if the driver has been wearing a suit and tie.

If I order something that is to be delivered by FedEx, for example, and it's supposed to arrive on Wednesday, but it doesn't show up until Thursday, I could care less that the driver was wearing on Wednesday, or on Thursday when the package was finally delivered. I want my package yesterday, that's all I care about. Freight customers are the same way. If it comes down to it, most customers would rather have their freight delivered on-time and in-tact by a ratty looking driver, than have their freight show up damaged and late my a duded up metrosexual.

I average about 3 days between showers, sometimes longer if it falls over a weekend where I'm not likely to get a load. But my clothes are always clean. My attitude is always professional. And my van is always neat, clean and presentable when those rear doors are opened.
 

BigBusBob

Veteran Expediter
Driver
I was just talkin' to another driver the other day about 1st Impressions. Just as my screen name suggests... I drive tour busses as you all (or some of you) know.

However, I also drive 18 wheelers part time, and a rear discharge concrete mixer part time. I'm home nearly every nite now that I'm married... and have 2 small kids.

There was a time not very long ago though, when I would be gone no less than 4 weeks on up to 6 weeks to 2 or 3 months... at a single shot.

Representation is important, however, in my opinion - and some other drivers I've spoken to as well in truckstops and in my travels... what you wear and when you wear it does make a difference. Personally, driving passenger tour bus = white shirt and tie with tie tack, blue/black or grey pressed pants and shined dresss shoes. Private coach = nice T-shirt or polo shirt or button down comfortable shirt, blue or black jeans, and sneakers if I'm hauling a show/crew. If I'm hauling VIP's for a co. or private charter on a private coach then I step it up to nice jeans with nice shoes and a nice polo shirt.

Driving a concrete mixer I wear uniform style pants with work boots, almost always steel toe and always water proof- Not water resistant (there IS a difference, and in concrete work you tend to quickly find out). I wear a button down work shirt that is clean when I put it on.
Working with concrete is really not a clean job, you're going to get dusty, muddy, wet, and maybe even greasy. People on job sites expect that of a driver, and drivers expect that of the people on the job sites. You try to keep your boots clean, and the "mud" off of yourself as much as possible... but staying clean and working outside on construction job sites usually doesn't happen all in the same day.

Hauling freight... no matter what I'm hauling it in... I've always taken pride in my ride and my self and how I represent the transportation industry. My father was a driver for 42 years, and I've been one for 11 now- going on 12 years. When I walk into the truck stop and I'm fueling up and/or going to get something to eat I may have a t-shirt on that may be wrinkled, and some dirty jeans, and some raggedy sneakers. But it's a truckstop, not a Marriot Hotel... even if it is the Iowa 80 or Whites, or Little America or the finest J Bird... it's still a truck stop- which are built for truck Drivers. I may have nice clothes on, I may have 1/2 nice clothes and 1/2 dirty clothes.... the truck stops are where we as drivers should be able to feel comfortable no matter how we are dressed. Haven't you seen a great looking truck at a truck stop and out jumps a guy who looked like he just got done playing with his dog for 2 hours? if you haven't, then you haven't driven enough.

At a freight pick-up or drop point it is different. Why? Represent yourself clean and professional and you'll find you are "generally" treated a "little" bit better. Sometimes you're treated much better. Why is that? you look professional, Professionally dressed: You don't smell bad= you have used deodorant of some kind and shampoo in your hair recently. you're clean (hair combed/cared for), your shoes are fairly clean/new looking, your shirt isn't wrinkled like you just pulled it out from under the bunk mattress, and your pants are clean - they don't have grease streaks or paint or ink spot or rips on them, and they too are not wrinkled. You don't look exactly like a lawyer, but you don't look like a truck driver who hasn't taken a shower in 4 days, or who has just gotten done hand unloading 115 living room rugs from the front of a 53 foot trailer onto a pallet at the end of the trailer.

When we step into a shipper and/or reciever's dock/office... we are representing more than ourselves. Who is involved? the Trucking co. you drive for...

but you're an o/o? so then you are presenting your own co.!!

You don't want people sayin

"oh ya, xyz expediting, ya, they got a nice truck, but the driver smells and they're always dressed nasty, - makes me wonder how they handle the freight?"...

you want people sayin'

"oh ya, xyz expediting, ya, they're great, always look good all around, even the drivers- they look like they work in an office cubicle and never get dirty, but they run for everybody and drive all over"

The notion that the public percieves trucker as has come "partly" from poorly dressed drivers. The media rarely does us justice either.

Go to a truck show and you will see who drives America... we are a fairly clean bunch.

Dressing to impress makes a difference, you may get unloaded quicker, you may get a load quicker, you may get to stay on the premises to get some sleep. You may be allowed onto the dock to assist with the load.

Driving down the road where you know you'll be in the seat for hours and hours doesn't make much difference how you are dressed.

Driving into a facility where you will be judged as will your company... the 1st thing they see is the truck, either the cargo area, and/or the whole truck... so it should be (taking weather into consideration) in somewhat clean shape. The Cargo Area... If the forklift driver encounters a problem of any kind... they're going to call for somebody to view their issue- and in most cases, you as a driver may or may not be the 1st one they call on.

How many times have you seen the inside of another truck? many I'm sure. some look clean, some don't. Next time, when you see the cargo area of another truck- start observing how the whole truck looks as well. A clean inside generally is going to show a clean outside as well. Just like a house, a house with a nice lawn and nice exterior will generally be clean on the inside as well.

The way people (Drivers) represent themselves speaks volumes about how they represent the trucking industry. Dress nice, you'll be treated a bit better. Dress poorly, you'll find you won't get the same treatment... don't believe me? Try experimenting... you will find that you will want to start dressing better... plus you will feel better about yourself too. people who get treated good... feel good. people who feel good... are happy people. people like happy people, even unhappy people like happy people.

That's my 2 cents.
BBB
 

BigBusBob

Veteran Expediter
Driver
I have a bit more to say. Weather plays a role, people will understand if you're wearing a dirty heavy coat if it's 20 degrees outside. They will understand if you're wearing denim shorts if it's 95 degrees outside.

Customers don't care how you are dressed? They don't care if the rig is raggedy?
They care if the load gets there on time, true... but there's more to that...

I disagree with parts of that... Whether we see the "customer" or not- or if they see us or not... condition of driver and rig makes a difference.

Customer Service is spoken of in board rooms, if it wasn't spoken about then why would fleets put an age limit on trucks? an older truck that looks bad is probably going to cause customer service failures. Who cares if the driver is wearing whatever? Well, to contradict myself, it does matter to an extent... if another co. or another truck is called to rescue a load from a broken truck- word gets around. Late freight is never good, but we're not talkin' about customers, we're talkin' about appearence and how we represent ourselves.

To a certain extent, No.... "Customers" do not "care" how a driver and/or rig "looks". on the flip side of the coin, the best business is done by word of mouth, and word travels fast.
Dress to impress, sure, show up on time, but show up clean - you and the rig. Just because I drive a concrete mixer does not mean it has to have concrete chunks stuck all over. The bus does not have dirty windows when I show up for a pick-up either. and the big rig, well, it's hard working but it's as clean as it can be... the chrome shines. The paint is clean. The wheels are clean. The back wall of the sleeper is even cleaned regularly. you hit a truck wash every other week for 3 months and you'll notice a difference... expensive? No, tax write off. and even if you don't put it onto your taxes... clean stuff runs better and as I've preached before makes it easier to spot problems and/or issues with maintenance.

I could go on and on, but I'll stop.
That's my 2 cents there.
BBB
 

moose

Veteran Expediter
. Just as my screen name suggests... I drive tour busses ...

However, I also drive... a rear discharge concrete mixer part time.
BBB

don't show up to work with the wrong vehicle ,
it can gets your costumers a bit disoriented ...
 

BigBusBob

Veteran Expediter
Driver
Interestingly enough, you can get 3 to 4 people on the platform @ the top of the ladder on the Granite series Mack rear discharge mixer I run. there's the large surface area of the rear fenders but the drum makes you crouch down... so consider 2 people on each side there. rear bumper/rail can hold 4 people easily (not comfortably). The catwalk behind the cab is good for 3 people. The cab of course can hold 3 people without the passenger seat... and in truck 5 I don't have a passenger seat. then there's the side steps... 2 people? roughly 16 people. bus holds 57 on our 45 footers. private coach sleeps 12, but can hold 15 to 18... but it's a tight squeeze- so we keep it to just about 10 to 12 people.
All that said... bus is far more profitable for moving people than the mixer is. in big truck? can hold 8 in double bunk... plus more room on cat walk. Bus is once again more profitable.

I'm surprised that this post didn't have more on it... then again, I'm also not surprised to a certain degree. Old school driver that I am, I very rarely wear the pressed pants and button down shirt that my grandfather and father did driving truck, but that's not to say that I have not worn the attire ever. I wear the denim jeans because they stand up better to dirt and wear and tear as I'm working around the rig.

What do I haul? anything. anywhere, nearly anytime, in any weather. ]
BBB
OOIDA member.
 

LDB

Veteran Expediter
Retired Expediter
I wear 5.11 cargo pants and button up shirts. Some of the shirts have company logo and some don't but all are nice button up shirts. I believe I am fully acceptable at a minimum as far as appearance goes.
 

xiggi

Veteran Expediter
Owner/Operator
I vote wearing clean clothes even if a t-shirt and shorts and keeping yourself clean and presentable. If a person cannot take care of her or himself I am not sure how much I would trust them to take care of my freight. Kind of the old if you can't respect yourself how can you respect someone else.
 

Rhodes101

Not a Member
funny-subway-train-pictures-pics-gay-man.jpg


There is nothing wrong with summer clothes on a hot day.
 

ebsprintin

Veteran Expediter
Whatever I happen to have on is at least clean. Carhartt or Duluth Trader work pants, no shorts, Red Wing work boots, name-brand workshirt according to the weather. My undershirts are all dyed the same with a custom screen print logo. I treat it as a personal uniform, but since I'm the only one wearing it, and it can change from day to day, I'm not sure what is uniform about it.

It has a lot to do with knowing your customer and staying half a notch above their expectations.

eb
 

Dakota

Veteran Expediter
I wear 5.11 cargo pants and button up shirts. Some of the shirts have company logo and some don't but all are nice button up shirts. I believe I am fully acceptable at a minimum as far as appearance goes.

I to wear the 5.11 cargo's they are great pants and hold up well. I two types, all cotton for winter and a polyester cotton blend for the summer. The price on them are very reasonable and they seem to last for a long time.
 

davekc

Senior Moderator
Staff member
Fleet Owner
I wear 5.11 cargo pants and button up shirts. Some of the shirts have company logo and some don't but all are nice button up shirts. I believe I am fully acceptable at a minimum as far as appearance goes.

You mean Leo you haven't been rehabilitated yet?:D
 
Top