What
>Hotel chain offers the most comforts, with a bang for your
>buck. I realize that not every town or exit will have what
>I am looking for but if two or three chains really treat
>Expeditors well I would like to use them.
We started using Holiday Inn facilities at first but have since moved on to Choice Hotels chain (Comfort Inn, Comfort Suites, Quality, Sleep Inn, Clarion, Main Stay Suites). We find the facilities just as good and prices better. The member cards of both chains make it easy to book a room by phone. We've learned that with Holiday, we can call their 800 number for information and then call the local hotel to get the best price. We've also learned that the Holiday Inn customer loyalty point plans are full of unfriendly fine print and unplesant footnotes.
We found Hotels.com to be bad news. They'll book rooms in hotels that are sold out and you then have to fight them for a refund that they are reluctant to give. The booking errors occur because once Hotel.com receives a reservation, they manually fax it to the local hotel, but they wait two hours before doing so. In that two hours, the hotel may sell out, leaving you with no room and a customer service issue to resolve.
We've also come to the decision that one day in a hotel is not enough. We generally don't use hotels unless we know we can stay for two days or more. That gives us time to get our work done (laundry, paperwork, showers, sleep catch-up, etc.) and then to have a true day off where we can relax.
By far, our favorite hotel is AmeriSuites. Spacious two-room suites, ample parking, great free breakfasts, reasonable prices. If only there were more of them around!