Good Service

layoutshooter

Veteran Expediter
Retired Expediter
We were traveling across Idaho a week ago, got called into a scale, the guy at the scale informed me that I had a tail light out. No ticket, no warning, just told me to stop at the Love's at exit 211 off I-84 to fix it. We drove there and of course is was not just a bulb. It was late at night, dark, and I could not find the broken wire to save my life.

I checked and found a Kenworth dealer/repair shop in town. We called, they said bring it right in.

They fooled around and found the broken wire in the harness. They did not have the parts so the "rebuilt" the harness. They put about 35 minutes into the job. Works perfect.

The charge for this repair? NOTHING!!! NO CHARGE!! They said that I will come back if I need any real work done.

I have posted the information for the place below. Be sure to check them out if you run into problems when you are near there.



Kenworth Sales Company1381 O Street, Heyburn, ID 83336(208) 678-3039‎ – (800) 676-5431‎kenworthsalesco.com
 

LDB

Veteran Expediter
Retired Expediter
That's very smart on their part. For a half hour and maybe a dollar's worth of wire they get tons of good will exposure and potential future business. In my van I'm running synthetic oil. At 5k, instead of a full oil/filter change I get a filter and top off. I went to my local Jiffy Lube for it. I expected to pay about 20 bucks or so. They charged me zero. I asked if I didn't owe for the filter anyway. Nope. Zero. You can guess where I'll be going for my paid full service changes whenever possible.
 

Blackbeard

Seasoned Expediter
BENTZ: Don Bentz and Jamie are located in Ft. Wayne at 4532 Allen Martin Drive. WHAT A PROFESSIONAL! Personal and attentive, loves Expeditors and has handcrafted most of the finest units out there on the road today. 260-438-5059. If it is a Bentz, he done her!

We are here now having new sound system/DVD and monitor installed for less than the cost of an average installed DVD unit on our CR unit. It is great to go to the Creator of our bunk to have things done right.

Blackbeard
 
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