Broompilot
Veteran Expediter
This is just a suggestion. When I know I want service done and am under a load to town ABC I always call in advance.
Thus I either have an appointment or am told come on in (I do this a day in advance). I have noticed I get treated with more respect than the guy who just shows up.
I know we can't schedule breakdowns, but if I can keep running on with a non critical componet that needs repair I will. In the other situation one is stuck.
I just recently had a semi major repiar done, called in advance showed up on my scheduled time, they imm looked at the truck and had a diagnosis complete. I paid to Expd the part in, brought the truck back in the following day at the agreed time of part arrivial and in just over an hour I was on my way.
I even do this with my own local mechanic for PMs, I have wittnessed other drivers being told on location (tommorow). Last month I tried getting into a KW dealer in CT, was told were booked out three weeks, my response was (bull, no one can afford to be down three weeks and I highly doubt that even this facility could book a schedule that tight.) I went to Harrisburg instead. Injector was slowly failing and of course at that time it was working just fine.
Thus I either have an appointment or am told come on in (I do this a day in advance). I have noticed I get treated with more respect than the guy who just shows up.
I know we can't schedule breakdowns, but if I can keep running on with a non critical componet that needs repair I will. In the other situation one is stuck.
I just recently had a semi major repiar done, called in advance showed up on my scheduled time, they imm looked at the truck and had a diagnosis complete. I paid to Expd the part in, brought the truck back in the following day at the agreed time of part arrivial and in just over an hour I was on my way.
I even do this with my own local mechanic for PMs, I have wittnessed other drivers being told on location (tommorow). Last month I tried getting into a KW dealer in CT, was told were booked out three weeks, my response was (bull, no one can afford to be down three weeks and I highly doubt that even this facility could book a schedule that tight.) I went to Harrisburg instead. Injector was slowly failing and of course at that time it was working just fine.