The December 18, 2000 letter, just wondering how others feel about it. I understand thier point on most areas. I do my best to keep my truck in tip top condition, along with dressing in a appropriate fashion, but as a owner/operator it comes with pride and satisfaction of knowing that this is MY truck, and I have a affect on what kind of messaqge I send out when I show up. I know if I was a driver of another persons van, I may tend not to care as much, but as we all know with FCC, we have alot of time on our hands to clean etc. I own a "B" unit, and keep it as clean inside and out, but yet I do live in it 24/7 for 3 weeks straight then home for a weekend and back out. (Which I am told they prefer you to do) with my husband, not much room. I am just wondering on how picky they are going to be. Or is there really another method to thier madness? I also wonder how only two contractors had to say something about this, and how other things that people have a problem with seem to go unchanged or unheard. Or is it things that concern the customer just thier priority? Maybe I'm just talking to the wrong people. As for the boots and goggles, I understand this. As for the collared shirts, fine! Lets see start dressing more like the White Glove Dept. OK, great!! Now if only I got treated by dispatch decent, and could get a little more of response from a serious problem I encounter, and get a better response than " Sorry, can't help you, call your cordinator in the morning, because we are run by that darn computer, and it knows best" I say that computer is crap! Some of us are more than willing to go that extra mile deadheaded to get set up for a load than sit for 2 days and waste away waiting for one. Are we not thier bread and butter also? I mean if you look at it we ARE business owners period. (don't they stress this fact in oreintation?) Shouldn't we get some kind of respect and cooperation when it comes down to it? It seems that they don't realize or understand the fact that we are running our business to make money also, and they are not out there sitting, spending, and losing so called "dwell time" and drive time waiting for our cordinators to be in. Providing you have a good one that works with you, and not against you. I am not saying that they(the dispatchers) are all that way, some are very nice. Ok, maybe its company policy BUT!! there is always a BUT!! I'd be more than happy to put a smile on my face and do what they ask. And ofcourse they know I'm going to do that anyway, because I have this small hope that I make a differance, and do belong to company that will work with me, not against me. That does look at me as a business owner and respects me and understands my concerns. That listens, and when I smile, and make sure that customer is satisfied, that means more money in my pocket in the future. Ha Ha Ha Anyway, Lets hope 