Facebook's email switch prompts criticism by users

EnglishLady

Veteran Expediter
BBC

Is there a law that FB has broken to purposely change a users email address without permission?


BBC


Facebook is facing a backlash from users after replacing email addresses listed in members' contacts with those provided by its @facebook.com system.

The company said it had acted to make details "consistent" across its site.

If Facebook's email system takes off it could drive more traffic to the firm's pages helping boost advertising sales.

But some users have branded the move "annoying" and "lame" and publicised instructions on how to display original addresses instead of the Facebook ones.

Facebook first announced plans for the move in April, although the news attracted little attention at the time.

"We are providing every Facebook user with his or her own Facebook email address because we find that many users find it useful to connect with each other, but using Facebook email is completely up to you," said a statement from the company.

Emails sent to @facebook.com addresses appear alongside posts sent via the network's internal message system, allowing users to pick up both types of communication from the same place.

Annoyed users

One analyst told the BBC the effort could backfire.

"It reeks of the same move Google did with its Buzz product when it automatically opted people in, and users recoiled against the action," said Anthony Mullen, interactive marketing analyst at Forrester Research.

"This is a direction Facebook needs to move in - your email is a proxy for your identity on the internet and Facebook want to usurp people's pre-existing email identities with their own to help drive up traffic to its site and lock users into its service.

"The problem is the lack of transparency - it has acted without asking for members' permission first."

Messages posted to the rival social network Twitter suggested the move had annoyed some users.

"Warnings would have been nice Facebook, don't just go and change email addresses," tweeted Josselyn Arundell from Manchester.

"More stunningly bad work from Facebook," posted London-based Darren Gough.

"Good idea to get people to use it. Poorly executed!!!" added Brent Jagodnik from California.

Few messages supported the move.

Users wishing to undo the change can do so by clicking on the "about" link in their profile and then clicking the "edit" button next to their contact information.

They then need to click make their Facebook email address "hidden from timeline" and then - if they wish - make one or more of their other preferred addresses visible.
 

Monty

Expert Expediter
So they give me an email .. I'll never check it anyway ..... anyone I wish to speak to on FB will see me online, when I am .... any other unsolicted emails, invites, etc get the trash bin without ever being viewed by me.
 

BigCat

Expert Expediter
I noticed when they first added it. I have never checked it once. It isn't mandatory just let it sit and collect crap mail from spammers.


Mayfield Express

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EnglishLady

Veteran Expediter
If all they did was give a user an "extra" email account it would not bother me ... as you say it can sit there and collect all the spam it wants.

But what they did was ..... "after replacing email addresses listed in members' contacts with those provided by its @facebook.com system".

Its this I disagree with.
 

chefdennis

Veteran Expediter
Its their site, if they want to issue me an email address from themselves and delete my old address, ok..i dont get email from there from anyone anyhow, ill never open their address. LOL, i dont even use 90% of the crap they have on their site...
 

Dreamer

Administrator Emeritus
Charter Member
All it did was add the email.and make it the default. After reading about it, I went into my options, and my regular email was still there, just as secondary. Couple clicks made it the default again. No biggie.


Dale
 

Lawrence

Founder
Staff member
I wasn't aware of this change until I read this thread.

I was very frustrated with this change without advance notice and my personal acknowledgment of said changes because of the fees I pay for this service.

:eek:

I jest. It's their website. I get it. No really - I get it. :)
 

BigCat

Expert Expediter
Well since I just have a dummy email set up (so I don't get an email every time someone responds to a wall post) I don't have to worry about it. I check frequently enough I don't need to be notified anyway.


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Turtle

Administrator
Staff member
Retired Expediter
It's arrogance run amok. Zuckerberg feels that "Internet Privacy" is an oxymoron. It's just one of the many reasons I don't use Facebook.
 
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