.They refused to un-load me for 5 hours,finally the plant manager told them to do it as a stores delivery.The problem is that they say using straps to pull load to rear is un-safe.I had 8 totes on board and was lucky that it was only a 2000 lb load,to keep peace I slid each to rear so forklift could get them.This is something the uaw used as a excuse to make ford rework the contract.The uaw claims that there forklife drivers have been hurt badly pulling loads to rear, because chain and straps break.I have newer straps and a nice southern yellow pine ,regular truck floor.This helps cause there is no seams acros floor to hang up sliding stuff.Also one guard said that too many non ford vans came in,also that the "new" german thing hurting ford sales.{sprinter}