Direct scan

golfournut · Dec 10, 2014

The new update has some changes. The help desk had to access my computer to figure this out.

If you are scanning in sister carrier docs without a shipping number, you may have to NOT check the Express America box.
Enter the way bill # in the freight bill number and leave the way bill and shipping # blank. Next fill out the cover page and scan.

Hope this helps.

Greg · Dec 10, 2014

Thanks for the tip. I just got the update and was about to scan my two loads for today. One is Express and one is Carrier Group.

golfournut · Dec 10, 2014

Roamin said:
Thanks for the tip. I just got the update and was about to scan my two loads for today. One is Express and one is Carrier Group.

How did it work out?

hossman2011 · Dec 10, 2014

Where do I find the update?

hossman2011 · Dec 10, 2014

Nevermind... It updated all by it's self... isn't technology wonderful

golfournut · Dec 10, 2014

hossman2011 said:
Nevermind... It updated all by it's self... isn't technology wonderful

Yeah, when it works!

Did you have any issues using it?

Greg · Dec 11, 2014

golfournut said:
How did it work out?

Express went fine. Carrier group one I had to uncheck express, then it went through. It was after hours yesterday when I sent them, so I'll call today to verify.

hossman2011 · Dec 11, 2014

golfournut said:
Yeah, when it works! Did you have any issues using it?

Have not used it yet.. I do have a sister carrier to process so I will find out if I can put it through without checking express.

TeamCaffee · Dec 11, 2014

I have not done the update yet... Sounds like I better get after it.

Greg · Dec 11, 2014

TeamCaffee said:
I have not done the update yet... Sounds like I better get after it.

It will be automatically updated when you log in

Greg · Dec 12, 2014

I used the updated version of direct scan to send in 1 express load and 2 carrier group loads.
For the carrier group loads I left the express box UNchecked and scanned in my docs.
I called to verify receipt and settlements said to scan ALL loads the same( check the express box).
I was told:
A:always check the express box
B:enter the waybill number in the waybill box
C:skip the shipment number box
D:when it asks to proceed without shipment number, click yes

The explanation I received about this was that by checking express and following those steps, it will get entered in the system quicker. If you uncheck the express box, it can cause a delay.

TeamCaffee · Dec 12, 2014

Got the update today and scanned in the load information.

Thanks Roamin for sharing the info.

We had a Truck Ordered Not Used (TONU) and we did not have a freight bill number ... We were told to use the waybill number in both spaces today.

golfournut · Dec 13, 2014

Roamin said:
I used the updated version of direct scan to send in 1 express load and 2 carrier group loads.
For the carrier group loads I left the express box UNchecked and scanned in my docs.
I called to verify receipt and settlements said to scan ALL loads the same( check the express box).
I was told:
A:always check the express box
B:enter the waybill number in the waybill box
C:skip the shipment number box
D:when it asks to proceed without shipment number, click yes

The explanation I received about this was that by checking express and following those steps, it will get entered in the system quicker. If you uncheck the express box, it can cause a delay.

That's how I've always done it in the past.
Myself and the help desk couldn't get a carrier group to go through. They even came onto my computer and played around. She said it was based on how the agent put it in. Hopefully it was a one of. It was also one of those loads done by email, not qc.