Custom Diesel Service Inc. in Allentown PA

quickrod

Seasoned Expediter
Be very carefull when dealing with this company I own a fleet of trucks and one lost an altenator yesterday on one of my expeditors here is the brake down:
Road service to jump the truck off only ten miles from shop:$160.00, mileage to the truck and back @1.00 per mile $48.00, to jump the truck $8.00,$4.00 enviromental fee
once at the shop:
quote for replacement of the altenator 1hour @$75.00
altenator $280.00 reman unit [brand new from Frieghtliner $196.00 my cost]
final bill labor $175.00!!
When i complained to the manager he said pay the bill or we keep the truck but was willing to take off the $8.00 jump fee!
Just a note of precaution find another shop.
 
Last edited:

quickrod

Seasoned Expediter
Thanks to Steve at Custom Diesel Service Inc he has made adjustments to the bill and now it is in line and will be dealing with his night crew manager. This is how a company should deal with problems!:)
 
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