Problem is companies lose focus and start being stuck on stupid. They rarely do things that make sense or profit for owner operators or the company itself. I appreciated ConWay Now because they seemed to make a decision after some deliberations, I.e. when it seemed as though all companies were going to a 50 mph average. How many customers look for a company with faster shipping time? Some do but if price & speed are fairly comparable I do not believe they are major factors for most. What about 60 mph? After awhile it is burdensome for driver and unsafe. Excellant service experience seems to me as #1, and I have heard that from shippers, they set up a pecking order as who to call 1st, 2nd & so on
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