Canceled Loads
- Thread starter Ricky
- Start date
whitewolf53
Expert Expediter
This happens to me all the time to.Except,they call me and offer me the load.And when i accept it,they say that they are bidding on it.
And then after i don't hear from them in about 20 minutes i figured they just bid too high and LOST IT.So i call back and sure as S--T
thats what happened.
IF YOU DO NOT HAVE THE LOAD SECURED FOR PICKUP,
DON'T OFFER IT TO THE DRIVER AND GET HIS HOPES UP!!!!!!!!!!!!
Mike
Whitewolf 53
HERE LIZARD LIZARD LIZARD
:9 :9 :9 :9 :9 :9 :9
And then after i don't hear from them in about 20 minutes i figured they just bid too high and LOST IT.So i call back and sure as S--T
thats what happened.
IF YOU DO NOT HAVE THE LOAD SECURED FOR PICKUP,
DON'T OFFER IT TO THE DRIVER AND GET HIS HOPES UP!!!!!!!!!!!!
Mike
Whitewolf 53
HERE LIZARD LIZARD LIZARD
:9 :9 :9 :9 :9 :9 :9
This is a topic that needs more discussion for sure! Seems that I have had two loads canceled in last two weeks, one of them was canceled at the load dock, another after 40-50 miles of Chicago traffic! UGH!
Not to mention a third trip thru same traffic to No. Indiana to find out the customer had secured two pick-ups....seems earlier shift called one in without telling second shift. Guess who didn't get loaded? These costly trips take us out of the "available list of drivers" and we end up waiting until the next day to secure a new load without pay.
What do others expect to get paid for these losses from the company they are leased to?
Not to mention a third trip thru same traffic to No. Indiana to find out the customer had secured two pick-ups....seems earlier shift called one in without telling second shift. Guess who didn't get loaded? These costly trips take us out of the "available list of drivers" and we end up waiting until the next day to secure a new load without pay.
What do others expect to get paid for these losses from the company they are leased to?
Cookville was always a good area for me and One company I was with paid vans $70.00 for Truck Ordered Not Used but I had to be real close to getting to the Pick up to get paid.
Owner/Operator since 1979
Expediter since 1997
B Unit Semi Retired
Somedays are Diamonds and Somedays are Stones
Owner/Operator since 1979
Expediter since 1997
B Unit Semi Retired
Somedays are Diamonds and Somedays are Stones
It happens to everyone in every size truck. If you roll, even just to the t/s driveway to pull out into the street, you should get paid a dry run and get a first out for the cancellation. If you haven't moved at all it's debateable about the dry run. I think it should be paid regardless of moving or not because the truck was ordered and then cancelled. At the very least it should have a first out even if you haven't moved.
Leo Bricker, 73's K5LDB, OOIDA 677319
Owner, Panther trucks 5507, 5508, 5509
Highway Watch Participant, Truckerbuddy
EO Forum Moderator
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Support the entire Constitution, not just the parts you like.
Leo Bricker, 73's K5LDB, OOIDA 677319
Owner, Panther trucks 5507, 5508, 5509
Highway Watch Participant, Truckerbuddy
EO Forum Moderator
----------
Support the entire Constitution, not just the parts you like.
Our most recent canceled load was a single threaded pipe we picked up in Houston bound for Michigan. This emergency freight was needed so urgently that once a flight was found to ship the pipe, our truck was diverted to an airport to get it on a plane. The difference in delivery time would have been 12 hours if the item would have stayed on our truck. Money was no object in this case. They wanted it fast at whatever cost. We were disappointed to lose the longer run but were paid a more-than-fair price for the short run.
Then there was this day a couple years ago...we rolled on three loads all on the same day, all of which canceled. The first canceled due to weather. Whiteout conditions stopped us in our tracks and we could not get to the shipper on time. The second canceled because the musician who was shipping his very special guitar decided a "big" truck could not fit in his driveway. The third canceled because the consignee decided he did not want to wait after hours for the freight. I don't recall what dry-run pay we received if any. I do recall it was a day we were glad to put behind us.
Otherwise canceled loads happen every now and then, but not often enough to be a big issue. They happen. You just roll with the punches and look toward your next load.
Then there was this day a couple years ago...we rolled on three loads all on the same day, all of which canceled. The first canceled due to weather. Whiteout conditions stopped us in our tracks and we could not get to the shipper on time. The second canceled because the musician who was shipping his very special guitar decided a "big" truck could not fit in his driveway. The third canceled because the consignee decided he did not want to wait after hours for the freight. I don't recall what dry-run pay we received if any. I do recall it was a day we were glad to put behind us.
Otherwise canceled loads happen every now and then, but not often enough to be a big issue. They happen. You just roll with the punches and look toward your next load.
I agree.
The minute a driver has agreed to the run, then it should pay. Not when the truck moves. If someone has cancelled their plans, lost and paid for a dinner ect......should be compensated.
If some time has passed, that truck potentially had lost opportunities for another run, regardless of whether they moved or not.
That is not a negotiable item in my opinion.
Davekc
owner
22 years
PantherII
EO moderator
The minute a driver has agreed to the run, then it should pay. Not when the truck moves. If someone has cancelled their plans, lost and paid for a dinner ect......should be compensated.
If some time has passed, that truck potentially had lost opportunities for another run, regardless of whether they moved or not.
That is not a negotiable item in my opinion.
Davekc
owner
22 years
PantherII
EO moderator
themagicoen
Expert Expediter
I never really had an issue with it EXCEPT when you accepted a load say 12-14 hour in advance, and it 7pm, you've been sitting there ALL day because of this load, and at 2 min before you move to go get it, they cancel, no dry run, no layover, no run and you might have a 1st out now but its FRIDAY night in the middle of nowhere! So now I wasted all day waiting on load that didn't happen when another load could of been avaiable or I could of moved myself to a better freight area before it got too late to get a weekend load. Ok I'm done ranting...
marvinkwagner
Not a Member
900 miles of dead head for canx loads in 3 days yup been there done that got the tee shirt. more times then one can imagine. So here is some information before you roll and I may be just a rookie 1 year but get the loads pu and del confirmed. not alaways work but sometimes it will help for dry run pay.
God Bless ya
God Bless ya
Tennesseahawk
Veteran Expediter
I posted this before about cancelled loads, but no one spoke up. What should you get if a customer cancels the load after you've picked up and are rolling?
I would argue that since you signed a BOL, which is a CONTRACT, that freight is yours until you make it to the destination on the BOL. That means if they decide too late to send it by plane, too bad. Yes, the customer is the customer; but once on your truck, his freight becomes yours. At that point, I would give them a choice... the freight goes all the way, and I get paid what was agreed upon, or I take it to an alternate destination and get paid what was agreed upon according to the original destination. Think of trying to get a letter back once the post office takes it into their possession. Sorry... that's their property until it gets to the addressee. Same should work for us, but you know that won't normally happen with most companies.
"If I claim to be a wise man, it surely means that I don't know." - Kansas
I would argue that since you signed a BOL, which is a CONTRACT, that freight is yours until you make it to the destination on the BOL. That means if they decide too late to send it by plane, too bad. Yes, the customer is the customer; but once on your truck, his freight becomes yours. At that point, I would give them a choice... the freight goes all the way, and I get paid what was agreed upon, or I take it to an alternate destination and get paid what was agreed upon according to the original destination. Think of trying to get a letter back once the post office takes it into their possession. Sorry... that's their property until it gets to the addressee. Same should work for us, but you know that won't normally happen with most companies.
"If I claim to be a wise man, it surely means that I don't know." - Kansas
>I would argue that since you signed a BOL, which is a
>CONTRACT, that freight is yours until you make it to the
>destination on the BOL. That means if they decide too late
>to send it by plane, too bad. Yes, the customer is the
>customer; but once on your truck, his freight becomes yours.
On the flip side of your view, what should a shipper and carrier get if your truck breaks down after the freight is on your truck and the freight is late because of it? If you are under contract to deliver the load on time, and your truck breakdown was preventable (as the shipper would argue), should you not then be responsible for all losses the shipper and consignee incurred because your truck broke down?
I don't believe you should. Just pointing out the flip side of the case you make.
In other words, if you want your customer to suffer if his circumstances change and the freight is already on your truck, is it not also reasonable for the shipper to want you to suffer if your circumstances change and the freight is already on your truck?
>CONTRACT, that freight is yours until you make it to the
>destination on the BOL. That means if they decide too late
>to send it by plane, too bad. Yes, the customer is the
>customer; but once on your truck, his freight becomes yours.
On the flip side of your view, what should a shipper and carrier get if your truck breaks down after the freight is on your truck and the freight is late because of it? If you are under contract to deliver the load on time, and your truck breakdown was preventable (as the shipper would argue), should you not then be responsible for all losses the shipper and consignee incurred because your truck broke down?
I don't believe you should. Just pointing out the flip side of the case you make.
In other words, if you want your customer to suffer if his circumstances change and the freight is already on your truck, is it not also reasonable for the shipper to want you to suffer if your circumstances change and the freight is already on your truck?
greg334
Veteran Expediter
Three things;
1 - I feel that if I accept the load and the shiper cancels, it is a dry run reguardless whether it is set up for immeadiate pickup of a pick up 5 days from now. Things do happen on the shippers end that will cause the cancelation but the company need to compensate the O/O.
2 - "Our most recent canceled load was a single threaded pipe we picked up in Houston bound for Michigan." Phil, I am wondering if we here in michigan ran out of threaded pipe. Anything is possible with our Governor.
3 - "This emergency freight was needed so urgently that once a flight was found to ship the pipe, our truck was diverted to an airport to get it on a plane." Again Phil, did your truck fit on the plane?
I think it is too early in the morning and I am too tire to make bad jokes.
1 - I feel that if I accept the load and the shiper cancels, it is a dry run reguardless whether it is set up for immeadiate pickup of a pick up 5 days from now. Things do happen on the shippers end that will cause the cancelation but the company need to compensate the O/O.
2 - "Our most recent canceled load was a single threaded pipe we picked up in Houston bound for Michigan." Phil, I am wondering if we here in michigan ran out of threaded pipe. Anything is possible with our Governor.
3 - "This emergency freight was needed so urgently that once a flight was found to ship the pipe, our truck was diverted to an airport to get it on a plane." Again Phil, did your truck fit on the plane?
I think it is too early in the morning and I am too tire to make bad jokes.
cornerstone
Expert Expediter
We were dispatched on a run that picked up in KY and delivered to Seattle, WA. We were pre-dispatched for a next day pickup. We were 300 miles from pickup and when we were almost to pickup the load cancelled. We did not get any Dry Run pay because dispatch said the customer had a 2 hour cancellation window. We also had the reefer running for many hours to get the temperature where it needed to be. I don't know if I was more upset about the high paying run or not receiving any pay for driving almost 300 miles and tying up 2 days of our time. About ten minutes after that they offered us a short express run that didn't pay well. We turned that down and then we were offered a much better run. I wonder if dispatch offers a load to the truck knowing that they might use air as an option. I have heard this is true but have no proof.
My philosophy is take the good with the bad because in my experience it has all worked out. It was tough to swallow because of the lost revenue and time.
My philosophy is take the good with the bad because in my experience it has all worked out. It was tough to swallow because of the lost revenue and time.
Tennesseahawk
Veteran Expediter
Phil... those are apples and oranges. One is the nature of the beast, and the other is poor planning. Think of it as buying dinner, then part of the way thru you lose your appetite. Are they going to only charge you for what you ate? That may be a lame example, but the idea of the contract is still there.
If you know anything about rate agreements, you'll know what I'm talking about. The shipper has to send a rate agreement before your truck is dispatched, telling how much the load is paying. Once it's on your truck, the contract is engaged. I think that's the difference between getting your own freight, and having to obey Papa Smurf Expediting Company. You have the power, but Papa Smurf won't let you know it or use it.
Who's to say that drop at the airport didn't pay the FULLY AGREED RATE? And here you get paid to go to the airport. Think about it...
"If I claim to be a wise man, it surely means that I don't know." - Kansas
If you know anything about rate agreements, you'll know what I'm talking about. The shipper has to send a rate agreement before your truck is dispatched, telling how much the load is paying. Once it's on your truck, the contract is engaged. I think that's the difference between getting your own freight, and having to obey Papa Smurf Expediting Company. You have the power, but Papa Smurf won't let you know it or use it.
Who's to say that drop at the airport didn't pay the FULLY AGREED RATE? And here you get paid to go to the airport. Think about it...
"If I claim to be a wise man, it surely means that I don't know." - Kansas
>I would argue that since you signed a BOL, which is a
>CONTRACT, that freight is yours until you make it to the
>destination on the BOL.
As I understand it, a bill of lading is not a contract between the driver and the shipper, it is between the shipper and the carrier. As a driver operating under a different contract with your carrier, you are acting not on your own behalf when you sign a bill of lading but as the carrier's agent.
That means if they decide too late
>to send it by plane, too bad. Yes, the customer is the
>customer; but once on your truck, his freight becomes yours.
It actually means that if the carrier/shipper contract permits it (yet anothe document incorporated by reference in the bill of lading), the shipper can indeed interrupt the load. The freight is never yours. What is yours is responsibility and liability for the freight.
>At that point, I would give them a choice... the freight
>goes all the way, and I get paid what was agreed upon, or I
>take it to an alternate destination and get paid what was
>agreed upon according to the original destination.
You can give the shipper that choice if it is in a contract between you and the shipper, as in an own-authority relationship. You could write a contract that included the provisions you seek. Call it "Truck ordered but not used" or "Truck diverted" or some some such thing.
Then go out and try to sell the idea to your prospective customers. "Hey, Mr. Shipper! If you put your freight on my truck, you owe me for the full run no matter what."
>CONTRACT, that freight is yours until you make it to the
>destination on the BOL.
As I understand it, a bill of lading is not a contract between the driver and the shipper, it is between the shipper and the carrier. As a driver operating under a different contract with your carrier, you are acting not on your own behalf when you sign a bill of lading but as the carrier's agent.
That means if they decide too late
>to send it by plane, too bad. Yes, the customer is the
>customer; but once on your truck, his freight becomes yours.
It actually means that if the carrier/shipper contract permits it (yet anothe document incorporated by reference in the bill of lading), the shipper can indeed interrupt the load. The freight is never yours. What is yours is responsibility and liability for the freight.
>At that point, I would give them a choice... the freight
>goes all the way, and I get paid what was agreed upon, or I
>take it to an alternate destination and get paid what was
>agreed upon according to the original destination.
You can give the shipper that choice if it is in a contract between you and the shipper, as in an own-authority relationship. You could write a contract that included the provisions you seek. Call it "Truck ordered but not used" or "Truck diverted" or some some such thing.
Then go out and try to sell the idea to your prospective customers. "Hey, Mr. Shipper! If you put your freight on my truck, you owe me for the full run no matter what."
Once a truck is dispatched a top notch carrier will pay for a dry run, regardless of the shippers situation. Whether the shipper pays the carrier or not, a good carrier will pay the truck a dry run.
I only had a problem once with Con-Way paying for a dry run. I had to take some drastic measures but it got someone's attention and I was paid. Some loads canceled soon as I started rolling and other canceled when I arrived at the shipper. I was always paid for mileage and the dry run fee.
Once I picked up a load with about 100 miles D.H. I ran loaded another 100 miles before it canceled. I had to return to the shipper and was paid for all loaded miles plus D.H.
Con-Way had a guarantee, if the freight was 2 hours late the bill was reduced by 50%. If the freight was more than four hours late it was free. So the driver was finacially responsible for on-time deliveries. Being paid a percentage, 58% of nothing was nothing. Only weather or an act of God lifted the responsibllity and negated the guarantee. While loaded I hit a deer, rendering my van undrivable. It also rendered the deer renderable. Con-Way was able to get another truck to me and make the delivery appointment in time. I got paid all miles from pick-up to deer collision.
Also Con-Way's load offers spelled out if the delivery was confirmed or not. Thus eliminating any pay issues regarding weekend deliveries. If the load was confirmed to deliver on Sunday and the shipper didn't open until Monday, you got paid.
I only had a problem once with Con-Way paying for a dry run. I had to take some drastic measures but it got someone's attention and I was paid. Some loads canceled soon as I started rolling and other canceled when I arrived at the shipper. I was always paid for mileage and the dry run fee.
Once I picked up a load with about 100 miles D.H. I ran loaded another 100 miles before it canceled. I had to return to the shipper and was paid for all loaded miles plus D.H.
Con-Way had a guarantee, if the freight was 2 hours late the bill was reduced by 50%. If the freight was more than four hours late it was free. So the driver was finacially responsible for on-time deliveries. Being paid a percentage, 58% of nothing was nothing. Only weather or an act of God lifted the responsibllity and negated the guarantee. While loaded I hit a deer, rendering my van undrivable. It also rendered the deer renderable. Con-Way was able to get another truck to me and make the delivery appointment in time. I got paid all miles from pick-up to deer collision.
Also Con-Way's load offers spelled out if the delivery was confirmed or not. Thus eliminating any pay issues regarding weekend deliveries. If the load was confirmed to deliver on Sunday and the shipper didn't open until Monday, you got paid.