I love getting a turndown on a load that pays $0.58 a mile, that picks up 2.5 hours before I was sent the load offer, and I'm 240 miles away from the pickup, and the reason given for the turndown is "PERSONAL". There's nothing more infuriating than someone who thinks they can read my mind, is completely wrong in their mind reading, and then makes a determination based on their Cracker Jack mind reading skills.
That's almost as good as yesterday getting a turndown on a load that I didn't turn down, that I explicitly said I'd do it when Dispatch called to ask me about it. Apparently, I got the turndown because I failed to jump through the hoops and play the game of accepting the offer on the app, even though I had JUST accepted the offer over the phone with Dispatch. Then, because the turndown reset my hours, I had to call in to Dispatch to get my hours restored. More games. And despite all that game playing, the turndown is still there. Sooo, BS games.
Play stupid games, win stupid prizes, right? You know why I left Panther? I got tired of playing the games.
But my biggest beef is with the dispatcher, or the whoever decided it was appropriate to program the computer, to read my mind or divine my reasons for turning down a load. Either give me the opportunity to type in my reason on the app, or call me and ask me for it, but don't even think you know how to read my mind. If you're going to give me a turndown, and track the turndowns, and reset my hours, the least you can do is allow me to state the explicit reason for the turndown. And I don't turn many down.
Also, just got another load offer. Over the phone, said, "Press or say 1 to accept, press or say 2 to decline." I said "one," and nothing. So I went to the keypad and pressed "1," and nothing. After a really long time, it said, "Sorry. An application error occurred."
Seriously?