A Review of Express 1!!!

blizzard2014

Veteran Expediter
Driver
I have been working for Express 1 for two months now and I am very impressed with the load offers that I have been given and with the way in which I have been treated. The Express 1 team has been able to keep me moving with a reasonable amount of miles and they have managed to pay me a very good rate per mile (anywhere between 95 cpm all the way upp to 126 cpm depending on the weight of the load). Yes I have gotten some pretty lengthy loads into my "Chevy Express G3500 Extended Cargo Van" because I do not have a sleeper in it and "Jenny" in the load planning department has been able to find me some "longer" loads. So, when I do work, I am paid what I need to be paid.

Another thing that I enjoy about Express 1 is the pay scheduling. If I complete four really good loads by friday and get my bills into trip pack by 18:00 friday night, I will recelive a complete paycheck by the following friday. Express 1 does not hold back any pro's! In fact I had a paycheck at the end of my very first week, just seven days after orientation. They never mess up any detail of what I am to be paid. Every bouns, deadhead bonus, as well as detention time or whatever else is agreed upon is itimized and paid on time with no haggling or hassles. Also, if load planning tells me i'm getting a sprinter rate, the load pays me a sprinter rate! Everything matches up at the end of the week and that gives me a great sense of confidence in Express 1's commitment to their independent contractors.

Another plus about Express 1 is the fact that they will offer me 50 dollars to deadhead 140 miles on an NLM load and they once offered me 75 dollars to deadhead 138 miles on a higher paying load. Jenny will call me and offer me deadhead without hesitation "if there is money in the load for it" which is a far cry from other copanies that I used to work for where I had to haggle, fight, and cut throat for every bonus. It just makes things easier knowing that you have a dispatch team that understands the current situation out here with regards to higher fuel prices. Now there are times when they tell me that there is not enough money in the load for deadhead pay! But, that was only one time, and the load was 2069 miles! So, I deadheaded 186 miles to pick up an 2068 mile load with four days on it. There was no hesitation from me when they said they could not pay deadhead. I simply thanked them for the load and hauled butt to the pick-up in, Nogales Az.

Express 1 also has a lot of resources to find loads for their drivers. This includes their partner carrier department, email department, and internet customer department where they bid on loads that are posted on several different load boards. Express 1 also has a major account with maytag whirlpool that provides their fleet with a lot of "call in" loads. They also have a very liberal monitoring system. They don't micro-manage you after you accept a load offer. I have had to manage my time wisely in the past and I have always managed to make it to the shipper and consignee early. Most of the time I am loaded or unloaded before my scheduled appointment time (and on whirlpool loads I am there as fast as time and traffic will allow me to get there) because regular customers "in my opinion" deserve super-service! But like I said, Express 1 does not sit there and send you a message if you are running up on your protect time. They will let you "the big boy" call them and let them know if you are not going to be able to make it on time. With that being said, there have only been two times that I have run right up on my protect time and that was due to being loaded late.

Express 1 is not swap happy like some carriers are. I was offered a 2068 mile load two weeks ago and there was 4 days built into the load. No one in dispatch even bothered me after I picked the load up. In fact, Jenny told me that the load was mine and that the load had been booked as a solo load and nothing was going to change that. My only responsibility was to get the load from ,Nogales to Detroit by the protect time. So I got to plan out my own route to, Detroit and determine where and when I was going to drive! Also

Express 1 does not have any load boards. This means that you as a driver are not required to sit in a certain area in order to receive a load offer. I don't have to worry about losing my board position when I move my van to the other side of a truckstop parking lot. Express 1 dispatches all of their loads based on "dwel time" which means that it goes by vehicle capacity first and then by how long the drivers have been sitting. I think this is very good system to use because you never lose your "dwel time" when you move your truck to another area or when you turn down a load offer.

The only downside of partnering with express 1 is that a lot of the longer runs are given to teams with sprinters. Yet, despite this, I have been able to break away from the pack and find me some really decent loads. I got a load from, Springfield Oregon all the way out to, Calabasis California. The load paid the truck 1200 dollars for 849 miles worth of work. The linehaul rate was 1.00 plus a 26 cpm fuel surcharge, 52 dollars in detention time, and another 75 dollars for deadhead to the shipper. The kicker is also that this load was booked as a sprinter load and all I had to do was remove that little hook on the back of my van where the doors latch shut. By doing this I was able and fit a 49 inch tall skid into my van. So, being far from the pack proved to be a great recipe for success. In any case, this is an honest review of Express 1 and the great team of drivers, load planners, dispatchers and everyone else who is on the express 1 team.
 
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redytrk

Veteran Expediter
Charter Member
Excellent post. Well written, to the point and filled with information on this carrier.
 

mjolnir131

Veteran Expediter
most carriers, i woud think, try giving anything much over 450-500 miles to a team, this is expidite so having a load sit dead for 10 hoours while the driver resets kinda goes aginst that whole idea

never have lost a board postion by moving i a parking lot,and a couple times have found an area where just sitting sateite will swith you between boards,but when i called dispatch they put me first out on both boards

on a 4 day load you would almot have to drive way from your target destination to get the computer to go off and them call you. with a 44 hour drive time plus 40 hours for sleep gives you 12 hours to putz with.weird 44 hours on the nose you don't see that happen often it's like when you buy groceries and it ends up being a buck even

as far as swap happy i have taken over a load for somebody else 4 times 2 for solo drivers from panther and 2 times from a team for express one never understood those and they did not want to talk about it so it's still a mystery to me

and with panther you can get 40-455 i forget i don't use that programe the minute you drop

yea i agree totally about taking care of THE CUSTOMER show up earliy when told not to and let them know your ready when they are, but thats after i have accepted the load on the otherhand if you really don't careabout your load by offering a $.14 fsc then i don't care enough to worry about taking your load
 

hondaking38

Veteran Expediter
its refreshing hearing about a driver doing great in this business, it sounds like you found the perfect fit in expediting, hopefully it continues, and you need to buy a new set of tires every six months....cant wait to read your 6 month report...
 

Tom911

Seasoned Expediter
Before I went into expediting myself, I did alot of business with Express-1 as a shipper and I was very pleased with them as a company and was very pleased with the drivers that either pick up or delivered. One time our plant was in need of Express-1 to make some very hot deliveries to Tennessee every 2 hours for a week and they came through. I even saw some of the same drivers 3 times. It goes to show, if an expediting company treats their drivers fair, it is going to show when the driver shows up at a customer.
 

blizzard2014

Veteran Expediter
Driver
Express 1 has three different pay tiers. We get paid 80 cents per mile on oddball freight and whirlpool loads. We get paid between 70 and 80 cents per mile on NLM loads as well as freight that we move for partner carriers. Then we get paid 100 a mile for anything over 2000 pounds or longer than two skids. This is in addition to our weekly fixed surcharge which is running about 25 cents per mile on all loads this week. So, as you can see, the fixed surcharge is kind of a bummer. But when you add in all of the dollar a mile freight and 80 cent per mile freight, it generally averages out to be over a buck a mile on all loaded miles. I have not actually ran averages for every load that I have hauled since I started with Express 1 but I have had four loads since wednesday of last week. One was for 80 cents per mile (588 miles) another was a buck a mile (234 miles) another was for 70 cents per mile (460 miles) and yet another was for 70 cents per mile (369 miles)! That is just to give you an idea of how everything averages out. You take 320 (which is 80 + 70 + 70 + 100) and then divide that number by 4 and you come out with 80 cents per mile 'linehaul" then add in the weekly fixed surcharge of 25 cents and you have 1.05 per mile. This does not include deadhead miles, but as you can see it all averages out to over a buck a mile. This is because one of the loads that I took was 9 inches long (it went from the back of my seats all the way to the back doors) and another load was from a contracted customer. As you can see, the NLM loads can be cheaper, but the buck a mile load was also an NLM load. I hope this answers your question!
 
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dhalltoyo

Veteran Expediter
Wow!

Just keeping my projected expenses to a bare minimum, factoring in my costs and calculating the steady increases in fuel prices....it would take at least $1.16 per mile to cover my operational expenses and pay myself a living wage.

Do you have a family and a mortgage?
 

CharlesD

Expert Expediter
I've done a few brokered loads for them and always had a good experience. It's good to see a leased on driver have the same opinion.
 

Broompilot

Veteran Expediter
Congrats on your own success: Your the Judge and decision maker of your own success. As long as your this pleased and it works for you, than I think I can speak for most of us were glad for you.

Not everything works the same for everyone, and with that said and from I read on here is where we ALL almost dissagree. Example I am much happier in a Tractor Trailer much to the desmise to many others, I just enjoy the flexibility of EVERYTHING I can do with it (Options). Where others feel, having a liftgate, or Twin Screws on ground, or the convience of a Straight Truck.

If you find what your happy with than fine, trying to talk others into following your exact footsteps to success may or may not work John.

Nice refreshing Post: and the People at E-1 yes are up there with being the best of the best.
 

aristotle

Veteran Expediter
Blizzaerd, your post warms my heart. E-1's philosophy towards business has sevearal attractive features. I will look for subsequent posts by you. Keep us informed and hopefully other carriers will adopt some of these practices.
 

OntarioVanMan

Retired Expediter
Owner/Operator
Blizzard...only one correction....but the rest is so true!

"Another thing that I enjoy about Express 1 is the pay scheduling. If I complete four really good loads by friday and get my bills into trip pack by 18:00 friday night,"

You will get paid same week, as long as you POD by midnight on Saturday.

Jenny aka "the wild one" is great!
 

OntarioVanMan

Retired Expediter
Owner/Operator
Wow!

Just keeping my projected expenses to a bare minimum, factoring in my costs and calculating the steady increases in fuel prices....it would take at least $1.16 per mile to cover my operational expenses and pay myself a living wage.

Do you have a family and a mortgage?

David...The only reason you "personally" need $1.16 is because of your truck choice and need to make a "personal" wage that supports "your style"...
Maybe he only needs $1.01 for his "personal" needs.

Your post "implies" negativity.
 

dhalltoyo

Veteran Expediter
Actually, the post implies "reality".

At this particular point in time he is satistfied and that is understandable.

I will always err of the side of caution, because many folks who begin a new business venture forget to factor in hidden costs. They are "hidden" because most of us did not realize some of the expenses impacting our bottom line until we had been out for 6-12 months. Obviously, if 85% of new business ventures go "belly up" within the first two years certain factors were not taken into consideration.

This is no reflection on the individual's desire, work ethic, passion, strengths, zeal, etc. Many folks with good skills and plenty of ambition have started a new business venture, but return to a more stable work environment when expeditures begin to exceed operating capital.

As a former sales manager for a large automotive network I hired numerous salespersons, but I never had to terminate one; the turnover rate was 85%.... The folks who had mortgages and families could not adjust to the peaks and valleys of the income cycle and would simply leave. Those who stayed longer were younger folks who lived at home. They were better able to weather the fluctuations of income, because they were not married and had limited financial responsibilities.

I want everyone to be a success, but I would be remiss if I did not offer practical information that allows one to see, and consider, business aspects of which they are unaware or may not have calculated into their operational costs.
 

CharlesD

Expert Expediter
It all comes down to expenses. What's the line? "It's not how much you make but how much you keep." There are so many factors to consider when determining if a business is successful, but in our case I would say that if you're bringing in more than you're spending and you're happy, you're successful. The numbers required to do that are going to be different with each person. I have a wife and a mortgage, so my profit margin isn't the same as a single person living in an apartment. It takes more for me to be happy, thus successful.

In this business, the cost of operating your vehicle is really key. I get pretty good mileage in my Sprinter, but someone running a Ford van might have a much lower payment. How much do those two things offset? I live in Ohio where housing isn't as expensive. I couldn't afford the same house in California on what I make.

There is an Irish tune titled Contentment is Wealth. That pretty much sums it up for me.
 
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